How I Use Talkwalker Alerts for Journalist / PR Outreach

It’s funny how much more quickly you can refine your client marketing processes by continuously learning from marketing your own agency..

On that note, I’ve found I rely on alerts services to tell me about new mentions of our brand name, new links and new opportunities for outreach so much that it’s obviously inspired how we work across the business. Alerts are the most efficient way to maximise our reach into the marketing community *after* an event has occurred – be it, a new post, press mention, etc.

In the past, we’ve used tools like TAGs to monitor for mentions of our client marketing campaigns (collecting the data makes for a terrific end of campaign report) – so much so we’ve since absorbed that process into our own in-house systems – when I need something a little more rapid and agile, I’m still hooked on email alerts.

Here’s one I found earlier, thanks Paddy!

talkwalker

There are lots of good posts on how to use the main alerts services, and how effective they may be. Currently, you’ll find me evaluating and using:

Open Link Profiler
Mention
Topsy Alerts
Fresh Web Explorer
Social Mention

But with a wicked, minimal lag time and awesome little IFTTT recipes like this,  my favourite service is Talkwalker.

On Talkwalker; generally I’ve found I’ll get an alert between 15 to 30 minutes after a mention has occurred. Amazing – most of the others take as much as a few days to get their acts together.

Here’s some of the stuff I’m looking out for:

talkwalker-alerts

You’ll notice I’m using Talkwalker’s search syntax here. It’s very useful to do things like track mentions of competitors without getting alerts from newly published content on their own websites:

-site:"http://competitor.com" competitorname OR competitor.com

Obviously I follow our brand mentions (and those of our competitors) just like anyone else might – but my favourite use for this tool really helps with my outreach to first time contacts.

Using my RTO methodology, I always have a series of site targets on my radar to build relationships with. You know, the ones that probably aren’t as familiar with the awesome power of SEOgadget

site:"http://www.psfk.com/" SEO OR "content marketing"

When I get an alert, I decide if the content is relevant enough to our mission to justify a comment. Often, I’ll leave a good length comment:

comments

 Then, I find the contact details of the writer with Mailtester, Rapportive or Fullcontact (for this application I prefer Rapportive).

I’ll often send an email like this:

jessica-thedrum

On this type of outreach, it’s a bit hit or miss, depending on how much you’ve contributed, how trustworthy the perception is of you, whether or not you’ve got the support of PR people who already know the individual in question, or just how busy / willing to respond that particular individual may be.

When it works, it definitely works – and I’ve set up great new relationships using this tactic. If you want to continue your reading and skill building around this topic, I’d heartily recommend you head to Austin Allred’s Minimalist Guide to Getting Press Coverage. In this post Austin presents a method to scale his outreach using tools like the Scraper Extension for Chrome and Buzzstream. He makes a fair point about building a media kit and give good advice on structuring the pitch, too.

Alerts are also awesome for saying thank you, and getting a nice response back. Being nice doesn’t cost you anything, and using alerts services makes sure everyone who deserves your gratitude, gets it quickly:

appreciated

 



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One thought on “How I Use Talkwalker Alerts for Journalist / PR Outreach

  1. James says:

    One of my clients competitors has a very PR aware CEO… so another one is to setup an alert for something like;

    “Employee of competitor” AND “Name of competitor” -site:company.com

    i.e.

    “Richard Baxter” “SEOGadget” -site:seogadget.com

    So in the event he’s quoted in an interview as an expert source, I’m writing emails to the journalist to ask them to consider using my client as an alternative expert source. Approach is a bit random/unfocused but… it takes 5 minutes to setup.

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