iPhone 3G, 3GS, 4, 5 & 6 Display Problems – Screen Blank – Faulty?

I had my first iPhone “fault” today – at least I thought it was a fault. A blank, totally black or intermittently “white” screen (it’s actually just blank). Quite frightening!

The display screen wouldn’t activate and stayed blank even when I pressed the sleep/wake button on the front of the phone. With a blank / black screen your iPhone is completely useless. You can still hear text messages, music and calls coming in, but there’s no way you can do anything.

How to fix your blank iPhone screen

Don’t panic! The blank screen on your iPhone 3G, 3GS, 4 iPhone 5s and 6 can be fixed, easily!

Fortunately, I worked out that you can fix this problem by resetting your phone. Here’s how:

Press and hold down the Sleep/Wake button and the Home button simultaneously for at least 10 seconds. The screen will clear out and then the Apple Logo will appear on the black background. When the logo appears it means that the reset is done.

Afterwards you’ll see your screen light up and you’ll be able to breath a sigh of relief!

If the fix doesn’t work

This works almost all of the time, but if you’re stuck, you might want to consider ordering a new one. Here’s the best deal I could find on Amazon for the iPhone 4 and here’s another for the iPhone 5s

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4,073 thoughts on “iPhone 3G, 3GS, 4, 5 & 6 Display Problems – Screen Blank – Faulty?

  1. Ramesh says:

    Thanks man you are greatest. I started freaking out when this thing went blank. especially after I jailbreaked it.

  2. richardbaxterseo says:

    No problem! Glad you found that one useful!!

  3. Panagiotis Ntavos says:

    I’ve faced the very same problem with my 3G iPhone! I was really devastated! Many, many thanks! I’ve got my mind back!

  4. Miche says:

    You saved my life man…

  5. Satish says:

    This is a life saver . I was so upset because I thought it broke and I had just bought it last month !!!

  6. jay says:

    thanks for the info… lol nearly shit myself lol
    it works now D:



  8. jeff says:

    Thank you so much, I thought my wonderful phone’s screen had gone for ever, was about to take it back to o2 so easy to reset thanks again.

  9. Looks like there’s quite a few of these black screen problems surfacing! The volume of search for blank screen and iphone 3g type enquiries is on the increase. I wonder if at some point this impacts all iphone 3g’s? Anyway, thanks for all the kind comments. Glad I can help.

  10. Leon says:

    Thank you so much…this confounded me and also made me very nervous, thinking I needed to pay for a repair. OK now onto the $64 question,….why does it do this????

  11. superturn says:

    blacked out at the worst possible time and thought all was lost. Dreading the trip to the store and waiting in line to talk to some attendant that doesn’t want to be there. Thankfully my savvy wife zipped over to this site and in seconds my world was back in action. Thanks

  12. zhare says:

    Thank you very much man! Everything is going smooth now, I was scared because I just jailbreak my 3 days old 3G to have possibility to use Cydia and every other nice things. But, do you have any clue why this was happen to me and other users? is this known bug or what?

  13. Lindsey says:

    OMG thanks this helped so muchhh!! i was like… ohhh frick when it went black but now its all better.

  14. Brian Lee says:

    this problem has happened to me a few times. once it happened while i was talking and fixed itself by just plugging into the computer. the second time it happened when i was on safari and i accidentally reset it and it came back but didn’t know what i did. this time i was using an app and it went blank. this post saved me so now i know, but as other users have asked, what causes this problem???

  15. mai d says:

    obviously judging that i am googling at 4am as to wth happened to my phone, you can only imagine how greatful i am i found your post!!!! thanks so much for sharing, i can sleep peacefully now!

  16. @maid – no problem. Has anyone discovered the cause of this yet?

  17. Basher says:

    Thank you. you saved me such an inconvenience.

  18. DoRayEgon says:

    Thank you! When my screen went blank I had that feeling you get when you dump (or get dumped) by a girl you knew you weren’t gonna marry, but definitely wanted to hang out with for a few more weeks. Now, warm fuzzies.

  19. Shug says:

    Many thanks for this – I was just about to try and rest the phone software but gave this a go and it worked a treat. Seriously worried for a bit though!!

  20. Barthez says:

    Pheww.. I actually had my phone connected to an aux cable when a call came in. I ignored the called, and the screen never came back on, but it was still playing the music. Thanks for saving me an inconvenience man and maybe my dilemma can help to figure out what causes it.

  21. @DoRayEgon – that’s probably the funniest blog comment ever left on SEOgadget! Brilliant. Keep them coming… Thanks for the kind comments!

  22. Byerly says:

    Totally wonderful that the fix was so simple. I’d like to know why this happened though. The thing was just sitting there, doing nothing and I looked and the screen was black. Sounds like a bug to me.

    Now I have it working again but the 3G stuff seems to be inactive. Do you have a fix for this one? Should I reset network settings?

    Thank you for nice easy fix.

  23. Richardbaxterseo says:

    @byerly hmm what kind of 3g problems are you having? Maps location / gps?or is the phone not connecting? Let me know!

  24. Danny says:

    I also experienced this black screen. When resetting using the power/home buttons it took about 5 attempts. Each of the previous attempts would bring up the Apple logo then the screen would return to black. Any idea why it would have to be reset 5 times to work?

  25. iLLusionz says:

    I normally dont respond to these but this one saved my life so I had to say thanks a million!!!

  26. al says:

    what a genius – thx a lot!!! was thinking had to go through insurance bla bla bla to get repaired etc…!

  27. David says:

    I never respond to these crazy things….but thank you so much….you have saved me so much trouble

  28. Jay says:

    Snap – saved my life too – thanks mate!

  29. Corey says:

    I rarely post comments online, but I have to admit, I thought my phone was hoooped. My screen went black when I unplugged it from the wall. It would ring if someone called, I’d get txt msgs, but nothing on the screen. You saved me from throwing it out the window.(well, from shipping it back to apple) Thanks!!

  30. Pamela says:


    Oh thank u so much! Dude i owe u a drink. i was freaking out like most people here. its a sweet phone but i figured one day i would have a problem… but thank you again such a relief *cheers to u*

  31. @pamela Why, thankyou very much!! Glad you found it useful :-) BTW – have you guys played Fieldrunners?? It’s brilliant!

  32. Don Baham says:

    Thanks for the post, I too was on the freak out train, until I found your post after searching google.

  33. kjohnson28 says:

    Dude, you saved me a huge hassle! I was dreading having to call AT&T to figure out what the problem was. I still don’t know what happened, but I was sick over it for a good 20 minutes before reading your post. Good Lookin’ Out!!!!

  34. Marianne says:

    Thanks! I thought my phone broke haha, whew!

  35. Paul says:

    Wow thank you very much, really freaked out! My windows mobile has a reset
    button and does not behave like that… apple… hmmmmmm

  36. Raj says:

    Thank you so much! You are a life saver

  37. tom miles says:

    absolute legend!!!!!!

  38. Angel says:

    Ur a lifesaver!! I totally freaked out and started searching the Apple site unsuccesfully of course…. Thanx

  39. jez says:

    Thank you!! I was in a real panic until I read your post!!!

  40. erik says:

    hey man i must say millon dollar thank you,,u saved my life toooo.
    i have the same problem..u are really great thaks again

  41. Paul says:

    Thought the iphone was wasted,cheers m8. Kinda expected it to be unreliable though, since there is so much going on inside the little thing. better off with a cheap £20 nokia which can phone and text only if you ask me.

  42. Rosada says:

    U totally saved my life today ! When my screen went blank i thought i would lose all the info i have imputed ! Total relief when my phone sprung back to life with everything intact. Why does this happen to the 3G i phone ? Is it a fault apple should be looking at ?

  43. shehzadi says:

    This happened to my iphone 3g on my way to the mall today. I tried everything but the reset using both buttons simultaneously- Thanks!

    I took it to the apple store and they didn’t seem to know why it happened or if anything was wrong, they simply said it could be a software glitch and I should try to connect to itunes and restore to factory settings.

    It was really frustrating, thanks for the info.

  44. KL says:

    Thanks! I went to the Apple site FAQ and it did not help at all. Someone should just post this easy and simple solution on the front page of the Apple Iphone site (In case your screen goes blank, do the following…). Thanks, you are a lifesaver!

  45. Nerve says:

    Thanks alot man! My iPhone went blank while I was using the ‘Remote’ application, I could still hear sound but thought it was done for. Does this mean there is a fault with mine and everyone elses phones here? Or is it just something that happens with all iPhones, if so, whens the update!

    Thanks again.

  46. DBull says:

    Thanks, Seems many of the posters here are Brits. My friend in the U.K. loves his I-phone. I’ll tell him I ran onto this site. Thanks for the help from Texas! Cheers or as we say in Texas See ya’ll later.

  47. Ruben says:

    OMG I totally freaked out today! It did it to me and I only have a week with the phone haha! Thanks bud!
    I believe the cause of it is due to the downloading of applications (as per my roommate). Once we download an application, we must reset the phone, just like a computer. So if you are a frequent application downloader, make sure you restart your phone to prevent this from happening.

  48. Hi man,

    das ist ja wohl das sinnvollste das ich je über das superempfindliche phone je gelesen habe, ich hab’ das Teil seit 4 Tagen und es ist mir schon abgeschmiert, obwohl ich es nur auf den Tisch gelegt habe!

    Total krasser scheiß,
    Ich hoffe ja, dass das nicht noch öfter passiert!!!

    Many, many thanks to you! Best ihint ever!


  49. nigel says:

    A blank screen had me connected on an international call for 48 minutes when I actually spoke for less than a minute. So naturally I freaked out! I called apple’s tech support and they walked me through resetting the phone. It worked fine for a few days but I’m still having the same problem. So beware! You may have to reset the phone every few days.

  50. mike says:

    i love you with all my heart!!

  51. ari says:

    my iphone screen doesnt show any icons and apps at all, i can receive phone calls and on top i can see the time and the battery status but i can see the apps. is there a way to fix that??

  52. elsecretodemi says:

    OMG!! I found you like 2 minutes after it happened. I was using an APP and I went blank. I hope it does not happen again. I don’t know if it has anything to do with, but I had over 100 pictures on my phone I erased them and it has not happened again. I hope is not an APP issue. Thanks so much!!

  53. Shelley says:

    Oh my god I was about to storm in to the shop and demand a new phone. I’ve had it 2 weeks and it does this to me! Why are Apple sitting on their backsides doing nothing about this type of problem? It’s obvious that there is an issue with the iphone.

    All I can say is you are a godsend and you have saved someone from getting a verbal bashing ;-)

  54. Andre says:

    May I be the first to say – OMFG!!! This just happened to me and I totally freaked out!! Then I went onto google found your page and now everything’s alright, for now… Oh, no I may not.

  55. thanks says:

    thanks for getting this info out there!

  56. Vijay says:

    YOU ARE MY SAVIOUR!!!!!!!!!!
    I was literally killed when I was unable to do nothing.
    I was getting calls, hearing sms’s and all I could do was blink!!!
    Was thinking that I messed up while jailbreaking it 3 days back.

  57. ben says:

    U R the best I was up playing with my iphone went back to it 5 seconds later and i couldn’t get the screen to start up i tried syncing my itunes and it said it was not getting the right information from my iphone I then was able to find ur site
    You are a real lightsaver without this I probally would never of figured it out
    Thanks a milllion :)

  58. @Karen – I tend to agree. I’ve actually had to delete a few spam comments on ths page but for the most part everyone here has been releieved they’ve found a solution to their problem. Currently this page is generating around 1000 visits per day! That’s a big problem for Apple!

  59. kait says:

    I know it’s been said a thousand times by now, but THANK YOU for this information! The apple website was so unhelpful, and this post allowed me to breathe again!

  60. Andrew says:

    Life saver – screen went black on the Iphone as I was getting ready for a booked out day before a business trip for 3 days. Talk about timing. I was about to drop it all and rush to the 02 store to ensure I could be contacted/read mailes etc whilst away. This would have killed the morning and several “Must Do” things.

    Thanks for the help and I will be back to browse the site in full.

  61. Salil says:

    Truely life saving….you rock.

  62. Dave says:

    I echo the people above in thanks – something so simple and facile should be the first thing that people find when googling for this information. What amazed me before finding your site and simple answer (and I will admit to a level of scepticism about it working!) was the complicated ways people have looked into and the wealth of things that can be done to mess with your iPhone. However I also suggest that although Apple could give a little more instruction about the usage and fixes to common iPhone glitches, I still think they rock for the iPhone – although my wife hates it! LOL

  63. Rach says:

    Thanks so much i thought i had broken my phone, really big help cheers x

  64. Fancy says:

    yo dude… pres the on of button and the home button in the same time for 10 seconds , its solving problem much fastter !!!

  65. @Fancy, er, that’s what the post tells users to do

    @Dave, couldn’t agree more. Thanks for your comments!

  66. Denise says:

    Thank you SO much! You have no idea how relieved I am. I’ve been stressing about the blank/black screen since it happened this afternoon. I will definitely sleep easier tonight. You rock!

  67. Phew says:

    This came in really handy. Thank you and thanks to Google as well :)

  68. Richard says:

    Well just thought I’d add my voice to the chorus of people thanking you for quick clear directions, although its no secret how to restart a device the info you have put up has been found here first by so many, thank you

  69. Anne-Marie says:

    Happened to me last night, plugged it into my laptop didn’work. Found this website, did what u said and it worked.
    thanks saved me from taking it back to 02.

  70. Ed says:

    THANKS DUDE!!!! Thought I was going to have to buy a whole new phone! You rock!!!!!! You are the KING of TECH!! :-)

  71. Rachael says:

    Thanks alot…. this was a real lifesaver. My screen actually froze then stayed white with the ringer off logo still on the screen. I could hear the calls come in but couldnt answer then. It was right when we were moving interstate and selling our home. Ur advice was a god sent.:)

  72. Cliff says:

    GG on the post. This has happened to me several times (mostly during calls) and I was at a loss…This thread is l33t and the Apple site bytes ass…

  73. Cliff says:

    BTW…Anyone know WHY this happens???

    Judging by the amount of posts, this is a regular occurrence. Any ideas?

  74. sooz2000 says:

    thank you, thank you, thank you!! i was starting to panic. but now my phone is working again.

  75. Sandra says:

    I had this problem with my brand new white 16g iphone after about three days. After a call, when I moved it from my ear, instead of the buttons coming up with the red “End Call” the screen was black so I was not sure how to end the call. Fiddled around, switched on & off and managed to check that my line was not active.
    Rang o2 customer support and they told me about the two key reset (above) but they said that it was probably a “handset issue” that they were aware of. Since I had only just bought it and it was within 28 days, take it to any O2 store with the receipt and they would swap out for a new one.
    Luckily in the store, it did the same thing again when the assistant checked it so I got a replacement.
    That was last Saturday. Yesterday, after leaving a voicemail for someone, I got the black screen without the end call button again. So I’m going to monitor it but will return it if it does this again.

  76. Bill says:

    Hi – Just thought I would thank you for this tip. I thought my iPhone was a gonner! Thanks a bunch!

  77. Graham says:

    Thanks! You are the best! How come Apple keeps this such a secret.

  78. Lee says:

    Thanks man, I think apple created this glitch so that people would be scared into getting insurance the next day!!!! No, the same day!!!! I know I will, I was sitting here saying… How will I afford to buy another one of these!!! Thanks a million!

  79. Graeme says:

    Same thing happened to me. Not sure if I used this process but after trying everything the phone eventually worked. The last thing I did was lots of screen taps. The only hint to why this is happening is when you install new applications. I had just installed FMTouch. Maybe if we start listing what we did prior to the black screen we may see a common cause. Cheers.

  80. Chris says:

    Your my hero!

  81. Ieke says:

    Thank you SO so much!

  82. Chris says:

    Thanks so very much this was a great article and a great help !!!! You guy’s rock and are wonderful !

  83. Indra says:

    By resetting the phone, do I lose my contact information if it is stored on the phone??

  84. @Indra – Hi there, no, you won’t lose any of your contact information by reseting the Iphone in the manner described above.

  85. Ash says:

    Sorted!:-) why does this keep happening??!!

  86. Karissa says:

    OMG! thank you so so so much this is my 2nd iphone 3g and
    i would die if i had to send this back!


  87. K says:

    THANKS!! I was a just about to have a break down!! THANK YOU!!!!!!

  88. Sherry says:

    Just wanted to add my “Thanks” to your much deserved list of appreciative peeps. Your simple logical instructions are perfect! Why doesn’t Apple & the rest of the world communicate so clearly? It took 5 takes for my new iphone to reset & the screen to appear. But I still LOVE this phone. I have had it less than a month and am still learning. You’re the best!

  89. Wayne says:

    Thank you so much, i just updated to fimware 2.2.1, then jailbreaked, after a few mins screen went off, and i panicked like crazy. This little trick worked a charm, and never lost anything. Thought it was delete all my apps etc…

    Once again, A massive thank you

  90. marilyn21 says:

    hmmmmmmph “breathing a sigh of relief’. lol. You’re a lifesaver!!! I started freaking out when my screen went black because I know i didnt drop it or anything. I was in a class so I couldnt leave to go see a at&t rep so i decided to check the net. And guess what….. Thanks!!!

  91. You are awesome. I was getting frustrated and annoyed that I only had the phone for a month and then suddently….a GHOST SCREEN. thanks for the tip and fix because it revived my phone

  92. Nicole says:

    The screen went blank after a call.. My phone suddenly turned into a vibrating paperweight. I am so happy I found you on the web. If this happens to anyone I know I will spread the word!

  93. Claire says:

    Thank you so much!!! This really helped us out!

  94. paulie says:

    Thank you one million miles, your tip was just what i needed and i didnt have to take it to the store…:)

  95. aman says:

    thnx dude…….really…u saved me…….

  96. Linda says:

    You’re a life saver!! Thank you so much for this post. It’s scary how dependent we’ve all become on this technology. And the nicest thing about this post was that even I could figure it out. : ))

  97. Mark says:

    you are a genius… like others i was so worried thank you so much!

  98. rsully says:

    dude i normally dont reply either but you saved me..i started bugging out! Thanks so MUCH

  99. Cindy M. says:

    Thank you so much for your post! One minute the phone was working great and the next minute the screen just went black! It’s my work phone so I started to panic and you really helped me out. Thanks again!

  100. andy h says:

    thankyou soooo much. i was so worried i would have to take it back. cheers ***** 5 stars

  101. Mark Palmer says:

    You have kept me from putting my unusually large forehead though a thick brick wall. Many many thanks!

  102. Jason M says:

    I never say thanks for things on these walls, so it’s mean a lot to me to say thank you. Thank you. I was wigging out.

  103. Thanks a lot, from morning my phone was not displaying anything. I was getting calls, but touch wasn’t working. So I started to feel panic, but then Google helped to find your page and the solution you said worked like a charm. Thanks a lot.

  104. Mike says:

    The same thing happened to me too. I tried this and the phone did exactly as you said. I wonder why the screen goes blank in the first place, anyway thanks a bunch… I thought I was going to have to buy another one… Ha!

  105. Ryne says:

    WOW! Dude i thought my phone was dead 4 sure! Your the greates thanks alot!

  106. Pål-Magnus says:

    OMG!! I was gonna go to the store for repairs tomorrow, when I googled “black screen iphone” just for fun.. And what do you know!! Thanks a million, dude!! Iphone is purring like a kitten again:)


  107. dave says:

    thankx i bout died when my phone blacked out

  108. Jenina says:

    Thank You!!!!!!!!!!!

  109. Nicollllle.(: says:

    Oh, My Gosh!
    Thank you so much!
    I like ffreaaked out when i couldnt get my phone to do anything!
    but you have fixed itt.!

  110. Dom says:

    Phew!!! I actually had a screwdriver in my hand ready to open it up to disconnect the battery! It was a last resort and the phone is the wife’s. Well done you for being there when Googled. I’m off to take something else apart instead.

  111. Mika says:

    Thanks Richard! I’ve been on holidays for four days without a computer available for Googling. Was so relieved to see your message. Being without a mobile or computer takes me back to the good old days, however I am thrilled to be back up and running. Ta!

  112. Sarah says:

    Thanks a million! You’re a lifesaver!!!

  113. C JOHNSON says:

    Thanks sooooo mmuch!!!!!

  114. Andrew Green says:

    Genius, thank you!

  115. Tim Hsiung says:

    Thanks! Didn’t wanna start a 5 day weekend without a phone. TYTYTY!

  116. Liz says:

    thank you thank you thank you!!!!

  117. Chris says:

    This resets older non 3G iphones too well done

  118. Cassi says:

    Thanks soo much- i thought i broke my phone.. but now its working perfectly again woot woot!

  119. Ollie says:

    GENIUS! your a life saver, man! I’ve only had my iPhone for 6 days and this happened, thank god for you and google =D

  120. Nestor says:

    These has been the best help ever, you got a big panic attack off of me. Thanks

  121. Watson says:

    Whoo hoo was totally freaking…thanks so much, that should be on the apple website for quick fixes.

  122. idkelly says:

    oh thank youuuuu.
    found this link thru googe.
    thnx man!!.
    i had to use my 1.1.4 2g iphone!!.
    phewww thnxxx.!!!!

  123. Edo says:

    thnxs bro… !!!!
    you saved me…..

  124. robbert says:

    for me, it rests black…

  125. Ryan says:

    aw god i thought my fone was broke sent it away to get fixed wish i luked at this first!!!!!!!

  126. Murf says:

    Thanks a bunch! This has happened to me a couple times and I was needing to retrieve an importantn message! CHEERS!!!! Apple needs to recall or something in regards to this…

  127. steven miller says:

    thank you so much I freaked out I’ve come very attached to my I phone

  128. ccmm says:

    sweeeeet man your the best

  129. mikey says:

    thank you so much i thought it was a gonner!

  130. Will Hislop says:

    You are a complete lad. Thank you

  131. Paul Robertson says:

    I have just recently got an iPhone. Last night, I pulled mine out to use and nothing, nada, zip. I could do nothing to get it working again. When I got home, I plugged it in to the computer to see what would happen, and bingo it came on again fully functioning???!!@<%^Any suggestions? I am calling ATT as soon as the local store opens

  132. janet says:

    omg thank you i thought for sure my phone was messed up. i really panic. thank you

  133. Brian says:

    WOW! Thanks. I was searchign the web to see if the screen going black would be covered under the warranty and came across this thread! AWESOME! Thank you so much. You really helped me avoid a mess!

  134. joe says:

    Thanks for your helpful suggestion.

  135. peter says:

    10x man the greats news

  136. VIVEK RAJ says:




  137. Candice says:

    Thank you Thank you!!

  138. Luke says:

    omg thank you so much i sersly was freakin intill this reset ugh

  139. stephanie says:

    thanks so much!!!!!!!!!! i almost had a heart attack

  140. jack says:

    i had mine for two days and it did this i was so dissapointed but your a life saver thank you so much whomever posted this

    gold starrr right there.
    i was freaking out bigtime.
    thank you so much

    wickeddddd :)

  141. dsg says:

    i try dat but still have same problem there is anybody no wat can i do now

  142. Tabby says:

    Thanks man… I’m glad i didn’t really break the phone when i was trying to beat the damn thing back into life.

  143. Iphonelover says:

    I was soooo woried! Thank you, thank you, thank you!

  144. Hulya says:

    Me too, so worried!! But thank you!! :)))

  145. Jessica says:

    Thanks a lot…This worked great.

  146. Pablo says:

    you rock man!!!!! I was scared and so worried!!! you are the best!

  147. P says:

    Thank you so much!!! You are awesome! I tend to agree with so many people here, they really should have this fix on the Apple site under FAQ’s or something.

  148. Mike says:

    Thank You!!!!!!!!!

  149. Mazen says:

    I love you!!!!! Thank you. Thank you. Thank you. It worked.

  150. kelz says:

    damn I almost had a heart attack =/ thanks..

  151. Fabraz says:

    Cheers man, this really helped me out.

  152. Cindy says:


    I have the same problem, is there anything that can be done or do I have to take my phone back to the store? I just got mine 6 days ago.

  153. Cindy says:

    Found it!! Some cases are covering the sensor on the face of the iphone. It’s in the left corner next to the speaker. Screen is supposed to go black when you hold it to your ear. Most cases aren’t suitable for the iPhone with sensor.

  154. lasha says:

    Umm. My phone screen was blank with just light, and when I tryed out you trick (thank you) I did not work. Is there another way I can fix this problem? Thanks again

  155. aj says:

    i don’t ever do these leave-a-comment type of things but i just had to leave you one! thanks for the pointers! i was ready to drop it down the toilet.. luckily i finaly came across your site after how many damn google results! now i can go back to sleep peacefully, thank you again =P

  156. GWR says:

    Fantastic – I was really worried when it went blank. Saved my life ;-)

  157. cle says:

    ok all us I phone Geeks love you

  158. Carlos says:

    OMFG!! It worked!!! Thanks a lot Man!!! I was starting to freak out. We appreciate your post. (richardbax)

  159. Hermzk says:

    i was about ready to kill myself, thank god!

  160. Cam the Man says:

    Beeing a bit of a tech guru and work alot with computers and review gaming parts, i thought i had this sussed….. i was wrong!!!!!!

    It take the wider majority to find solutions to these sorts of problems and inveriably not the dealer’s as they were, when i called just “salesmean” as the guy at O2 told me…..and you were never gonna find a solution on apples site or help desk, so dont bother, a blog like this is the way forward and saved me from hanging myself…………

    anyway more thanks to Richardbaxterseo,

  161. AAC says:

    Thanks man, this helps a lot.

  162. R says:

    Thanks…after reading your article my phone was fixed in uh…10 seconds. Thanks again…it works.

  163. Mariah says:


  164. Cherie says:

    Thanks sooo much.

  165. Missci says:

    Thank you so much!!! You are awesome!

  166. Steven Walker says:

    Cheers dude, I got really worried for a second there. Why does that happen?

  167. Valerie says:

    THANK YOU SO MUCH! Usually I just plug it in and when the screen turns on for a second, I catch it and turn it off, but this time it wouldn’t turn on for anything! Thanks Lifesaver!

  168. Mike Lewis says:

    You’re a star – bought iphone cos the touch screen on my old HTC died – thought I was cursed!

  169. DT says:

    LIFESAVER!!! Thank you so so so much!

  170. Frazer Killops says:

    Thank you I also had my first 3G fault with I phone, this works

  171. Bill Schwartz says:

    PHEW!!!! TY TY TY TY!!

  172. Franlkin Mitterand says:

    Thanks for the information. I was in panic mode until I found your solution

  173. kdub220 says:

    you’re a god.

  174. Justacious says:

    Awesome!!!! Thanks… i was having a heart attack. Great advice!

  175. Eliot says:

    Are you all serious? Duh, obviously if you do a hard reset the software will reboot and the display will work. I was looking for a fix to stop it from going blank all the time. Seems to be after jailbreaking goes blank a lot. Wil come back after a while without the reset but annoying especially when it happens during an incoming call. Seems like virtual memory problem. Anyone got a proper fix apart from restoring to an unjailbroken state?

  176. Wizzle... says:

    I had a few clients who were experiencing the very same blank screen issue and I had no idea what to tell them…
    Good Lookin’ out…

  177. Josh says:

    You’re the best! This saved me!

  178. jas says:

    OmG! Thank you so much! I nearly freaked out, actually i did–I had to let out a few scream, hopefully the neighors didnt call the cops!!!! U saved my day!!

  179. akthar says:

    Thank God… and Thank You very much man,it was a great help,i got so freaked when it went blank.
    The Tip really helped and working fine now.

  180. brrroom says:

    THANK YOU!!!! I’ve got a cracked iPhone, and I thought I’d have to restore it and then jailbreak it again. Thank you for saving me all the pain and hassle.

  181. RJ says:

    thank you soooo much man, this helped me sooo much and i cant thank you enough

  182. Al Santoro says:

    Thank You!!! Like everyone else I was freaking out a bit to say the least. Worked like a charm. Thanks again.

  183. LEO SIERRA says:


  184. JW says:

    You are a life saver! Thanks so much!

  185. Alan says:

    AWESOME! You saved me a trip to the app store and hours of worrying.

  186. Adam says:

    Phew! Thanks very very much! I freaked out big time! Cheers dude

  187. Saberi says:

    Thanks allot richardbaxterseo this blog is very useful. Seems like allot of people are having this problem. I think this should be raised with o2/apple and have them fix this in the next update because this seems to be a software problem. The thing is I don’t have jail breaker yet this still happened to me. I don’t think this jail breaker thing is causing the problem!


  188. The Relieved says:

    Thank you so much. The end felt near. Haha. People like you, posting free advice and help, is a much underated deed.

  189. Anthony W. PArran says:

    I have experienced the problem several times, each when I am talking on the phone. The odd thing is, I wear Opticon EPOQ hearing aids in both ears and use a bluetooth streamer that transmits everything bluetooth to them. In that mode I have never had a problem and simple press the streamer call answer/release button. Obviously this is not for everyone, but during the times when I am not wearing them, not in bluetooth mode, and had the screen go blank is when I am ready to hang up while driving. The most annoying times is when I get a voicemail and can’t release the darn thing. It also happened during a 911 call. Sure would be nice if Apple fixed the initial problem.

  190. Anthony W. Parran says:

    Since this is a free informaton website, thought I’d add a tip. If you are having problems with your iPhone uploading your music or video files, just go to FILE – ADD TO LIBRARY, find your file and click on it. Go to your device setting in iTunes and put a check mark beside the seletion and then re-sync your iPhone.

  191. Steven says:

    Thank-you so much… made me a hero to the
    wife… Thanks !!!

  192. Sarah says:

    Thanks so much!!
    I’ve been completely distraught for the last hour thinking my iPhone will never come back to life again – you’re a champion!

  193. Carly says:

    I thought my iPhone was for sure dead and gone.
    You saved my night!

  194. victor says:

    Thanks man :) .

  195. Mathias Awundaga says:

    This white screen freaked me and my son last night and by googling I saw your blog and it’s given me peace.

    God Bless

  196. Wildside says:

    Isn’t it crazy how everyone freaked out and had all the air ripped out of their lungs and you are praised a hero! Thanks for returning the oxygen to my room!

  197. Joe says:

    I love you…you are my goddd

  198. mirza says:

    omg dude this website saved my life today.. i was about to go pay over 400 dollars for a new iphone due to the black out omg thanks so much

  199. Ste says:

    Wow, good man, i thought id made a right hash of my phone, cheers fella :D

  200. jess says:

    OMG thank you very very much i thought i had to get a new one :)

  201. Ash says:

    Thanks a bunch …………….Really saved my day

  202. ant says:

    i thought my fone was a gonna my heart sank in to my chest thanks for the information

  203. Eagles says:

    Your a legend……… thank you!!!!

  204. Mrs.Ash says:

    Thank you, Thank you, Thank you!!!

  205. kristy says:

    is this a sign that problems are to come? I have the 3g and was wondering if anyone has had any other problems.

  206. nikkie77 says:

    Thanks so much! I had a heart attack when it wouldn’t change! xx

  207. Anbu says:

    Thanks a lot :)

  208. mesohappynow says:

    Thank you for sharing this brilliant tactful non-bs way to fix my iphone. Some people, like you, genuinely care to help and I appreciate your time you took to do it. My iphone back to norm. Thank you truly.

  209. Jim says:

    Had the same problem. I actually plugged it in & waited over night to find that it was working again. When it started working properly I googled this thread from my iPhone to find out what happened. Good to find a lot of useful info here too. Now I know how to fix it easily. Thanks a million!

  210. Ruben says:

    Not to sound gay or anything. But I love you man!!!

  211. John Gotti says:

    lifesaver serious, i had all the papers ready to go back to carphone warehouse,
    dont know why that happend grrr

  212. Sharon says:

    Thanks for the help. I started to freak out when my screen went black.

  213. @Everyone – thanks guys, really appreciate your feedback. Follow me on Twitter if you want to hear more :-)


  214. Becca says:

    YEAH!!! thanks so much! I can’t tell you what a life saver this is!

  215. Nicolas says:

    OMG! I cried last night because I thought I broke it. Thank you soooo much!

  216. denise says:

    you are awesome! thanks so much. worked like a charm.

  217. beyonce says:

    YAY!! thanx soo much ur a star!!

  218. jennie says:

    Thx! worked the first time. saves me a trip to the store, u r great!

  219. Gabby says:

    Thankyou so much, its happened once before but when i plugged it in i got the screen back and was able to turn it off in the normal way and then all was rosy after that untill today! It happened today and i was out so i had to do without a phone for several hours which was very annoying as people had been trying to get me and i couldnt do anything, arghh!!! thank god tht u put this on here, thankyou!!! x x

  220. JimL says:

    Thank You!!!!

  221. Dai The lens says:

    Thanks for your post- had a moment when it all went blank-but now ok-
    Ta Dai

  222. jorge says:

    You rock man!! I have the iphone for over a year (Edge), first time this has ever happened, thought it bit the dust.

  223. GOM. says:

    Thank you

  224. mark says:

    full respect…

  225. iRush says:

    Genius! The solution worked liked a charm the first time! Thank you very much! I was so ready to get the screws and open it up LOL! Hopefully this issue gets fixed. Aside from the handicap of not being able to forward text messages and send/receive pic messages normally, this phone is not cheap to just die on me less than 5 months after I bought it. Thanks again!

  226. harrison says:

    I LOVE YOU MAN!!!WAAAAH just had my iphone a couple days and the screen turned blank! your a life saver! i almost wanted to throw my phone and smash it to pieces!lol

  227. Michael James Evans says:

    Holy COW thank you

  228. Andrew in Michigan says:

    Thanks a million! I was getting sick to my stomach. I thought it was broken.

  229. Dave says:

    Brilliant, thanks soo much – major panic on a monday morning

  230. Jessica says:

    Life Saver!!!!!!!!!!!!!!!!!!!!!!!!

  231. Shandrica says:

    Man, thank you soooo much, I was freaking out this morning, i thought my phone was broken

  232. faye says:

    This is pretty much the same as all the other comments, but I have to say thank you sooooo much. I love you. I thought my iPhone was broken. You are a lifesaver!!!

  233. Mara Daniel says:

    Thank you so much for posting this. I thought my phone was a gonner and I did as you suggested and it worked perfectly. This is the best advise clear and to the point. THANKS!!

  234. Zeeeend says:

    Thanks for the post! Brilliant.

  235. Steve says:

    Awesome, thank god for decent people and the internet. I’ve bunked off work for a day to go drinking on St Patricks day and needed my phone and when the screen went blank I nearly died.
    Cheers for that!

  236. adi says:

    you are the man…

  237. Sean says:


  238. Elliott says:

    cheers mate, sigh of relief indeed!

  239. Chris says:

    Thanx a lot!

  240. BTHOMP says:

    Thanks! I was freaking out, but your little trick worked like a charm. I’m not much of an instructions reader, so I appreciate your little “how to”.

  241. sarah says:

    omgsh you just saved my life, thank you so very much!

  242. Muji says:

    My iphone3g goes blank when I am sometimes making a call and cannot terminate the call or listening to voicemail. The display disappears but intermittently for split second comes back then disappears. This is extremely annoying and a bug.

    Anyone else experienced it during calls? I was thinking of taking it back to the shop as it is still under warranty. IS this a known “feature”?



  243. vpm says:

    Thanks. I hope this doesn’t become a habit for my phone, I’ve had it for about 6 months.
    It sure takes a while on the apple logo before it works again.

  244. MaomingMom says:

    Google brought me straight here…and thank goodness! My phone was “black” and ringing and I couldn’t answer it! It did just as folks described here..time at the top and not one app or “button” in site. So far so good with the reset. Thanks.

  245. M99TT P says:

    Thanks for that I can not breath again!!!

  246. cass says:

    lifesaver! thanks so much!

  247. Zaki says:

    Many thanks!

  248. Niels says:

    Thank you so much, you should be made president of Apple or something….

    Can you not get a slice of the bailout money ;-). I will support your claim!!

  249. Phamfatale says:

    OMG – what a lifesaver.. I was absolutely devastated when my whole life in my iPhone went blank… THANK GOD for YOU !

  250. Joe T says:

    Thanks for the timely info. I’ve had my iPhone 3G since early December 2008, but I only started seeing this problem on March 13. I wonder what the trigger is?

  251. kyle says:

    wow thanks soooo much, saved a big hassel.

  252. Karina says:

    Thank you so much! I can breath now.

  253. Chuck says:

    Thank you for the info, I just got done changing my underpants!!!

  254. steph says:

    OH MY GOSH! Thank you, I cried and panic for days! WOW! It worked!

  255. einielouis says:

    thanx a lot you totally save my iPhone. I’m totally freak out when nothing comeout from my iPhone just can hear msg coming in. thax again

  256. Ken says:

    THANK YOU! It worked!

  257. Rocky says:


  258. Jen says:

    THANK YOU SO MUCH! I was freaking out. I can’t live without my phone. Thanks again:)

  259. tien says:

    thank you! great info

  260. Johnfmichel@gmail.co says:

    Thank you for saving the day!!! I was worried about the screen going blank, but the reset worked!

  261. SteveH says:

    Top Man! Was just about to phone O2 and request a replacement and thought I’d try Googling the problem. Thanks so much for posting this.

  262. likesbikes@mac.com says:

    Thanks you VERY MUCH. You saved my mind too!

  263. Mike says:

    Saved me bacon dude.


  264. Alex says:


  265. Katii says:

    Than youu soo much. in the middle of a conference call and it went black. saviour! x

  266. kevin says:

    dude i need help i tried and its not working

  267. kevin says:

    ok never mind everything is undercontrol,well at first i didnt bother looking it up on the website, and my dad was just yelling at me bc i “always break it,” so i thought i was just gonna get any yelling, and i had the feeling like your just about to go down a rollar coaster, man are you a life saver

  268. Anna says:

    Thank you! This happened to me about an hour ago and I started completely freaking out – my dad was going to kill me if I broke another phone.

    I researched and found this site. You totally just saved my ass.


  269. rahul says:

    woah.. thanks man. although i had had the problem many times before, this is the quickest solution to it. i used to wait for the battery to die out n then restart it.

    thanks agn

  270. mikhailhanafi says:

    Thank you!!! I just installed 3.0 beta on my 3G and thought it screwed it up…

  271. Kel says:

    It worked like a charm and saved my 17 year old from a Heart Attack, my question is why does it do this, mine has never done that. My sister in law recently purchased one and said they told her she should perform this reset at least twice a week. Thanks for the save!!

  272. Sam says:

    I was freaking out when this happened to me earlier this evening!

  273. Kris says:

    Thanks very much!

  274. Jeanette says:

    Thanks so much! You saved me a trip to the store!! I was ready to throw my phone out the window!!

  275. Jeanette says:

    you are a life saver and now I am following you on twitter! thanks again!!

  276. Melissa says:

    Thanks sooooooo much. I’m with all the others I was FREAKING OUT. Luckily, had it not been for this page; I was abuot to call Verizon and hop on the Blackberry Storm deal and forget the IPhone and AT&T. Well I guess I’ll stick with my Iphone a lil longer for now.

  277. Chani Martin says:

    ok, any idea what to do if the reboot doesn;t worked… I have held both keys down for about 10 minutes, and nothing… just a white screen. I can swipe my finger over and it makes all the right noises, but the screen stays white!

  278. Dale says:

    Cheers so much for the helpful advice. I honestly thought my phone was done for. It’s all good now and worked straight away!

    Thanks heaps again!

  279. Heath says:

    thank you! it worked great. had a little scare there.

  280. Acasius says:

    Thank u…

  281. OMG who ever left this post i will love u for ever i was soooooo upset tht my phone had died on me i was left with a blank screen and could pick up my calls or texts then i read his post and i WORKED YEAH LOVE THE INTERNET

  282. Jeff says:

    Thank you very much! WHEW!

  283. Mayur says:

    REally Really appreciate …..its very great work…….thanks once again..

  284. VS says:

    Thank you!!! I was going nuts over this (have had the phone for almost a year but this is the firts problem I’ve encountered). It didn’t help that out of frustration I threw the phone on the ground twice lol.

    Thanks again!

  285. whapaloza says:

    tryed that already!1 it didnt work after a billion times!!plz plz plz anymore ideas!

  286. mahesh says:

    thnx alot i was thinkin of throwin it in my closet but thnx alot

  287. csong says:

    this doesnt work if its connected to the charger. make sure to take it off the charger first!

  288. kate says:

    i cannot thank you enough!!

  289. Steve says:

    I was half way through a total restore when i found this blog. I just managed to save all my files and settings, Sweet

  290. daddyj11 says:

    thanks i was tripping out, can u resset my mortgage?

  291. sashi says:

    Thank u so much this is working

  292. Luka Katic says:

    Thank You m8!!!

  293. paul says:

    Thank you so much..

  294. jennifer says:

    Another THANK YOU to add to your pile. Like the rest of them, I nearly lost it. Good deed!

  295. Venkates P B says:

    Thanks a ton !!! I was totally freaked out until I found this to be working :)

  296. Heidi says:

    Phew, this was a great help for me! First the home-button didn’t work and then my phone went all blank but now it is working again, wohoO!!!

  297. M Baldwin says:

    My first black screen experience. Thanks for saving my phone!

  298. Ash says:

    I off today, going abroad, it was approx 4:15 am guess what screen went totaly blank, i was peveed off. So far this is my fourth Iphone 3G. i have only had this one for less than a week. Dreading going into town and going Apple store in Manchester for a replacement. Glad i did a quick search, thanks a million $ :-) Never had this problem before, glad it happened now than when i was on hols. I would have been really pevved off, as i would not have any access to the web to be able to search for a solution. Thanks again.

  299. Nicky says:

    Thank you – I break everything and I had only got this a week ago….you are fab!!

  300. shawn says:

    awesomee mann really apreciate it.. I was going crazy.

  301. loniacera says:

    Gratis! You turned my rainy day into a rainbow of a day!

  302. Pat says:

    Dude…very rarely do i post stuff…before my screen died on me, i had uploaded a huge amount of songs and apps…m guessing that like on a comp where you need to restart after installing something to make it wrk well…guess u need to do the same…another explanation can be the proximity sensor( the sensor that makes the screen inactive when you are on a call/ hold it close to your ears) hung up for some reason…in fact most most probably…this is it..cuz it actually did not come back after a call..

  303. Jenni says:

    You are a genius. Just as I was about to go abroad with my whole schedule for 3 months on the iphone and I thought I was stuffed. Thank you

  304. Sean says:

    Thanks for that it work

  305. srini says:

    Thanks Richard. Bought this phone as a gift for my wife. I really freaked out when i saw the blank screen.

  306. I LOVE YOU!!!!! Thanks for this post!!!!! This happened to me for the first time. I could get calls and I recognized the rings I had assigned to people, but the screen was just blank. The problem had me in a panic. This error is very stupid, but your fix is just right! Thanks again!

  307. Ryan says:

    UR A Life Saver, Ma Brother from Another Mother

  308. jacki says:

    Thanks so much-lifesaver!

  309. nick says:

    omg i love you so much, you saved my life and phone

  310. Bryn says:

    The simplist of resets but needs genius to figure it out in the first place! thanks a million. Wonder why the store and service provider couldn’t offer this solution. Prob a conspiracy to get you to pay for repairs or buy a new phone! you are a saviour!!

  311. Andy Ryan says:

    cheers for the helpful advice 10/10

  312. Kurt Smith says:

    Thanks you so much

  313. Aaron says:

    Hey, Thanks for your blog, SO HELPFUL YOU DON’T EVEN KNOW.


  314. Wandile says:

    Thank You.

    Your suggestion worked well. I thought I would have to send in my iPhone and get a loan iPhone!!!!

  315. Lukas says:

    thank you very much, worked great!

  316. sandra Davidson says:

    Thank you so much… I was almost about to cry there only had phone a few days.. Thanks again xxxxxxxxxxxxxxx

  317. Greg says:

    I love you!

  318. Robbie Atkinson says:

    ace this saved my life bought phone on ebay and this happened to me 2 weeks after i had bought it.

  319. Seema says:

    Thanks so much. My wife was growling for a few minutes. Then she googled and found a remedy listed here. We are all saved!!!

  320. robbie says:

    I LOVE YOU!!!!!!!!

    thank you so much, i cannot live without my iphone! XD

  321. endri says:

    thaaaaaaaaaaank you. it didn’t even take 10 sec.

  322. ribena says:

    I LOVE YOU TOO!!!!!! My life was about to come to a grinding halt!!!

  323. Teacee says:

    Thanks man good looking out, I figured there was a way to reset it, if not my iphone still under warranty.

  324. Ranganath Sadasiva says:

    Hi.. I called the Service provider who gave me the same solution.. and it worked. I am however not sure as to why this happens…

  325. Baruba says:

    Dude this posting is the best, It actually works. I did it and it worked fine. thank you

  326. Catherine Rapsey says:

    Also works with a completely white screen. You are a total lifesaver. Thank you so very much!

  327. Jordan Perry says:

    I battled this problem even after getting a replacement phone (for a different problem). After speaking with Apple they suggested I remove the phone from the rubber sleeve I keep it in, and the problem immediately disappeared. As surprised as I was, somehow the case was causing the black screen issue in the first place, rendering the need to constantly reboot the phone moot. I’m going to test other cases until I find one that doesn’t cause the issue. Hope this helps.

  328. Heinz says:

    thanks very much! you provided the perfect solution. (and all the personal data/settings were still available even after the reset. great!)

  329. Jocelyn says:

    Thank you so much for the solution. I was starting to panic. :)

  330. Daithi McGibbon says:

    I will add my thanks to this deluge! Thank you!

  331. rachel jahla says:

    omg biggest lifesaver..i was throwing the biggest tantrum:) definate sigh of relief!!thankyou

  332. Katie says:

    WOW thanks so much – i had that problem and i was freaking out so much i was so worried! Great thanks a lot :D Awsome site – cheers!

  333. MADNURSE says:


  334. Giri says:

    It was my first iphone 3G fault. Exactly the same thing happened. One funny phenomenon though !!! While trying to open the clock, my finger kind of slided on the screen rather than a touch. It was amazing to see all the icons started to jiggle !!! I have never seen this happen before. Once I pressed the home button, the jiggling stopped but the screen went blank after a few seconds !!! What followed was the same frustrating story till I read the comments by richardbaxterseo. It worked like a magic !!

    Thank you.

  335. TASHAAA says:

    OMGGG i think im in love with you… 2 seconds and i would have left for the O2 store :) cheeers x

  336. SupaD says:

    thank you

  337. Kenpachi says:

    thats the biz right there…good looking

  338. anna says:

    Ahh yes! The apple website sucks, i looked all over it for like 30 min. THANKS!

  339. Raam Dev says:

    Echoing everyone else, thanks! I had this problem, searched Google, and found your page. Fixed my problem instantly.

  340. Nik says:

    Okay my screen went blank and it is 2:50 am and I trying to keep my cool, so I call at&t and apple and of course they are both closed. Thereafter I headed to yahoo and needless to say my phone is up and running.. Richard ur so cool and u at least deserve a cyber kiss on the cheek (not to be fresh, but friendly)

    Thanks a million!

  341. dinesh says:


  342. Kris says:

    you bloody legend! thank you!

  343. Amy says:

    worked great to turn the phone back on but now says Invalid SIM (is an unlocked, jailbroken phone…) what do I do now?

  344. Payton says:

    saved my life man!

  345. fafa says:

    thx for help… i got the same problem also a couple minutes ago..

  346. Dave says:

    Thank you so much, i thought i was gonna have to send it back. :D

  347. McGowan says:

    Thanks for saving a really good day. I lost it for a minute. Nice one.

  348. Amod says:

    :-) Speakless. Everyone has already said lots of thanks to you.
    I faced it twice. I hope that iPhone should let their user know about this problem as this is one of the costliest phone and used by all executives for their crucial business. Such type of problem should not be there.

    One problem: When I open my phone and click on iTune and starts downloading anything, it ask for password for some email Id. I never entered this email-id. It was new phone. It asks for some yahoo Id. Can you tell me why and what is the solution to replace it with my ID?

  349. steve says:

    hey men you r a real life saver the whole night i couldn’t sleep coz of this problem thanx a lot i really appreciate ur help

  350. ricky says:

    thanks dude your a life saver.i was getting so mad with the thing.it freaked me out that it still made the noises of the txt msg but wouldnt let me do anything.again thanks

  351. the tykes says:

    what a legend, somebody buy this man a beer right now, i would but the credit crunch has got me!

  352. Felipe says:

    Thanks! You solved my problem!

  353. ur the best man, i went into total panic 1000000% works thanks :D

  354. Rob says:

    Thank you so much, been annoyed all day at work without a phone tried charging it, syncing with itunes, well not looking forward to an argument at carphone warehouse as i don’t have insurance (way too expensive) This trick worked perfectly and my beloved iphone works perfectly again.

    Great tip thanks a lot.

  355. Bobby says:

    NOOOOOOOO!!!! Oh wait…IT WORKS!!!! I’m breathing into a paper bag for a few minutes to recover from my panicked state. Thanks (sob).

  356. mike says:


  357. vasco says:

    you saved my day!

  358. jed davis says:

    spot on, thanks, had me worried for a minute! Jed

  359. XxxPABL0xxX says:

    OMG thanks so much is was panicing !

  360. Janis says:

    Thank you Thank you Thank you, only had it a week thought it was dead in the water xxx

  361. stef says:

    nice one cheers life saver

  362. SP says:

    Thank you! I was TOTALLY freaked out!!! Thought my phone was toast!

  363. Nina says:

    I thought I would spend days fixing this problem.. Thank you for doing this!!

  364. karen williams says:

    you are the bomb I’m back yey!

  365. Jennifer says:

    Dude! Thank you so much.
    It seems like I always have imac / phone problems when my geek husband is out of town. Now, if this happens to his iphone, I can fix it (without telling him I cheated with you, of course) and he will be totally impressed.

  366. Louis says:

    wow, thansk a lot dued. I was totally freaking out

  367. darren says:

    thank you soooo much, its currently restarting, had the phone ages and has never happd b4! thank you

  368. Jamie says:

    Your amazing! It helped me and I didnt need the boyfriend to fix it!

  369. Scott says:

    Thanks heaps. You explained it perfectly. I was starting to worry ;-)

  370. Simon Middleton says:

    Go and get a job prob-solving at IPhone/O2!! Well done. Spent the night like a right wally pressing the button and hoping life would return to the beast. Nothing. Then the Baxter meister donned his cape and goggles (or should that be Googles?) and saved the planet from a world of black screen, sadness and utter chaos.

    You are a demi god sir and I salute you.


  371. Karl says:

    I use my phone for business. You helped me to avoid angry clients and lost busniss opportunities. Priceless advice. Cheers

  372. dp says:

    bro- thanks a million. why the hell isn’t this on the apple site????

  373. titix says:

    Thanks man, i dunno what i would have done without you !

  374. Cody says:

    Thank you! I’m happy to know that there are cool people out there who look out for others! You saved me time, money and heartache. Salut!

  375. greg says:

    Dude, you are awesome! I had by first “black screen” and about flipped out thinking my phone was DEAD!

    Thanks for the info on how to reset the iPhone 3G.

  376. steve says:

    Big sigh of relief. Thank you

  377. Martin says:

    Superb – many thanks. Saved me.

  378. Nick says:

    So simple. *Hits head in disbelief*
    Thanks Dude! Youre a God.

  379. Alex says:

    OH MY GOD, you are a god send!!!

    THANK YOU sooooo much ! <3


  380. Tolengha says:

    Thank you very much, I had the same problem and was very concerned,,….


  381. Kate_astbury@hotmail says:

    Cant believe it worked, thankyou so much!

  382. Elissa says:

    Many, many, many thanks.

  383. Kris says:

    It happened to me too…this is a joke. Why does it do this?

  384. ty says:


  385. jordan says:

    Hugh relief. Thank you!

  386. Half-Cut says:

    Thank god dude, cheers for that I was starting to think I would need to take it back but this works a treat!!!!!

  387. J-Dog says:

    I just thought id add to the 1 thousand posts here that the same thing happened – many thanks as it worked nd is now fixed – was very angry when i thought phone had broken. Very strange as to why it happens though – not sure if it will be a regular occurence.

  388. Vichraje says:

    Hey you’re so great to tell another trick for iPhone!

    It’s too many tricks that a mobile WM can do with obvious button and an you can’t even guess how to do it on an iPhone.

    I mean besides that, iPhone is still the best.

  389. Sherri says:

    Thank you for this site!!! My day was going bad enough when I backed into a brick wall and then my phone went black~~at least one thing was free to fix!!!!

  390. raj says:

    great…… thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  391. md18 says:

    Thank you!

  392. Tom says:

    You sir saved my phone! /salute

  393. Lainie says:

    You are awesome, thank you!!!!!!!!!

  394. Mandy says:

    Thanks for the tip!!
    My screens been off for the last few hours!

  395. kirk martin says:

    like allof these guys I absolutely shit myself. U are the man. Thank u so so much. Sorted the prob out proper. nice 1

  396. Lindsey says:

    I was about to have a freaking panic attack

  397. Janelle says:

    OMG thankyou i was panicing! all my business is done on my iphone and i thought i had lost all my contacts. thankyou once again : )

  398. Dana says:

    THANK YOU! It worked.

  399. AdamP&KayleeH* says:

    Thank you so much!

  400. Mere says:

    Worked for me too! Thanks so much.

  401. Toi says:

    Thanks a ton! This worked for me and I can now back away from the ledge.

  402. john says:

    welldone, thank you for your helpfull advice saved me from millions of troubles

  403. Joel says:

    Ive had this problem on and off for over a year now. (2g iphone 8gb) and i cant think of anything ive done which causes it. Its happened probably over 25 times since ive had the phone, and it had been fine for about 4 months until today it happened 4 times!!!!!! So thought id see if anyone has found a reason (or prevention) for it.

    ive had it happen while listenin to ipod.. just leaving it for couple of hours.. just randomly. Nothins ever stood out as being the cause.
    But ive ALSO BEEN ABLE TO FIX IT BY JUST PUTTING IT ON CHARGE. just plugging in the cable always seems to wake the screen up. (sorry if its already been said i read first 300-ish comments but gave up after that lol)

    hope this helps at all

  404. Joel says:

    ……. Also was able to wake up my screen by getting someone to call my phone.

    (sorry for missing that bit out in last post)

  405. WD says:

    Thanks!!! You just saved me from a huge headache!

  406. Winston Bowden says:

    You = rock. I thought my phone was dead and couldn’t figure out how to reset. Thanks!

  407. Abdul says:

    Thank you. It was very helpful. Worked for me.

  408. Joe says:

    Thank you you just saved my life

  409. annad says:

    OMG thanks!!

  410. John Phelan says:

    Well done! An hour wasted through trying to find a store that could help and then googling, but good to get the answer. I am even less impressed with this iPhone now – its a gimmicky piece of c**p.

  411. mr wig says:

    thanks man, first search result in google. saved me arsing around going to a phone shop..apart from the fact i took off the hard to fit case and screen. damn you apple

  412. raheel says:


  413. shashank says:

    thank u very much for ur suggestion it really worked u really rock im able to breath now thank u very much

  414. shatish says:

    wow.. when the screen went blank, i also went blank for a while… its a huge investment and its creepy !!!

  415. Cheryl says:

    MANY THANKS!! I even tried this already but apparently I just didnt hold the buttons down long enough. As soon as I read this, I tried again and this time, success! Problem solved in just over 10 seconds! Much appreciated. Because of your tip-all is well with my iphone. You’re awesome! Thanks so much for sharing!!

  416. Hanna says:

    I was about 10 seconds away from paying to get my phone fixed!
    I am so happy!

  417. Chelsea says:

    Life saver – no other words to say – just life saver!

  418. akshay says:

    thanks pal ur tip was a great tio i got freakin out…when id displayed nothin

  419. Andre says:

    You Rock!
    I was really freaking out. It’s scary how attached we can get to this phone.


  420. Stuart says:

    You’re the nuts!!!!

  421. mohammed says:

    thank you so much man it’s help me for real

  422. simonsayz69 says:

    You are such a life saver or apple would have peeled my skin off to fix it. I m wondering why does this happen ? is it because of static or something else. apple should look in to this as from a hard core nokia fan it took me time to shift to this baby and such niggles have left me thinkin…..Hmmmmm was it worth it???????!!!!!!!! once again thanx regards, Simon.

  423. It worked for me. Thanks, man!

  424. Jinny says:

    Oh, my God!! U saved my life!!!!!!!!!!!!
    Thank you so~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~much!!!

  425. Vikki says:


  426. mary says:

    I love the internet. My alarm has been going off for 10 mins. I was about to break the stupid thing. Bless you.

  427. Debra says:

    I think I love you!!! It also works for the old iPhone system too…FYI

  428. Madeleine says:

    Thank you so much for taking the time to put this out! I nearly lost my mind at the thought of losing my fabulous iPhone.

  429. Elaine says:

    You are amazing :-)
    Thank you very much for taking the time to put this info on the net – I thought I had totally ruined my iphone – thanks again.

  430. Phill says:

    You are a life saver :]
    But why is everyones phone doin this? :S x

  431. tim says:

    as Randy Travis sings…I am going to love you forever…forever and ever amen! Well not really but thanks!

  432. Michiel van Roon says:

    Thanks a bunch, I got scared.

  433. Nelson B says:

    Thanks dude it really worked. At first i thought i had it with my phone.

  434. Tiff says:

    YOU are awesome-ness!

  435. santiago says:

    OMG i almost had a heart attack ! thank God i found this page! thankz man

  436. santiago says:

    OMG i almost had a heart attack ! thank God i found this page! thankz man

  437. PLMLEE says:

    Thanks for the insight, Got me back online

  438. Stephanie says:

    Thanks so much! I was pressing the home button and a text came in at the same time and my screen went blank! To say the least I was not happy. You are a lifesaver!!!!

  439. steve adams says:

    phew !! thanks

  440. Debi Koop says:

    My daughter just came running into my office, crying. We tried all the usual things. I went online searched for IPHONE 3G blank screen, and there was your advice. We tried it and it worked. Great, thanks so much for putting this out. She is so relieved. Happy house again.
    This is Emerald Frogy Hopping away <: <: <: <:

  441. Weyers says:

    Fantastic – thank you so much!

  442. harika says:

    Hi thanks a lot ….. it works…

  443. Rosy says:

    I have NO words to THANK YOU!! I was really SAD…

  444. hayyhayy says:


  445. s says:

    i love u! thank u so much!!!! i was gonna cry!!!!

  446. deanna says:

    Saved my day!! Everything is in my phone..!!! THANK YOU!!!

  447. Claudia says:

    I seriously thought i broke it and I’ve only had it for 2 months!
    You’re a lifesaver!!!

  448. Lauren says:

    You total genius!!!!!

  449. vahri says:

    Thanks very much -your fix worked – I’ve been living with this for about 2 months! Scrolled through the comments – does anyone know why this happens and if there is a permanent fix yet..ie do you still have to routinely do this every couple of days?

  450. tiwana says:

    your are the best, I thought that I had to go to dealer for repairs but you saved me. Thanks Bud

  451. Gaelle says:

    OMG! Thank you sooooooo much!!! I freaked out and thought that my iphone had died… lol Thank you Thank you Thank you!

  452. Richard says:

    Thanks so much I thought Id busted it!
    Your a life saver!!!

    Rich UK

  453. Mohammad says:

    Thaks man. It worked.

  454. Chris says:

    THANK GOD! I was on the way back from a trip and the thing crapped out on me. I thought it was broken, so the entire trip home I’m trying to think of what could be wrong. It even started ringing and I couldn’t answer it because the screen wasn’t working! Thank you!

  455. claudy says:

    Thank you sooooooooooo much :))))

  456. Joe says:

    Thanks a lot Richard!!!!! Phone booted up again. Don’t know how to thank you. I felt helpless without my phone! Thanks again!

  457. lee says:

    thank you this saved my life

  458. spy says:

    thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks man i was afraid that my iphone has been brokeb oufffffff….. thanks a lot

  459. Jessica Nguyen says:

    Thank you go much! This helped me out so much, because my alarm woke me up and then I can’t turn it off. I heard calls but it was annoying me that I couldn’t see my screen. Thanks again and a million times more :)

  460. Paulo Fernandes says:

    Thanks a bunch, lifesaver!

  461. icicle says:

    Thanks man! Was at my wit’s end!

  462. Julia says:

    so simple but so brilliant. thank you so much. was one of many things gone wrong this week..wish you could solve the others!! x

  463. Allan says:

    Thank you !!!! I thought I had to buy a new phone.Aloha

  464. Tara says:

    Thank you oh so very much! I seriously did hold down those buttons but must have stopped before it could work. I panicked!!! then I read this and held it down longer with confidence cause I read your thing… I”m sooooo releaved!! thanks!!

  465. Matty M says:

    Thank you sooo much!! I felt bad for two minutes about careless I am with my iPhone…guess it’s a wake-up call! Thanks again!

  466. Robbie says:

    Fantastic, thanks so much – only started using phone two ago and of course no instruction booklet to tell you anything.

    Thanks again.

  467. a says:

    Will just wanna tell you good job and great job and all the best !!! thanx alot !

  468. nabileo says:

    i was so panic thinking i have to buy a new phone but you saved my day , thank u very much ,it was really helpful

  469. andy says:


  470. Jo says:

    WHOOO! You ROCK! THank you!
    :) :) :) :)

  471. Sarbjit says:

    Thanxxxx Alottttttttttt for posting this coz i feakeddd outtt…but thanx a millionnnnn

  472. BRAR says:

    may24 2009 thanks it is easy & very convient to resolve the problem i was scared i think my phone is useless

  473. TLW says:

    You are a genius !

  474. Firas Tarakhan says:

    Hi, i got the same problem and i did what you adviced but the problem that the apple logo didt appear and the phone didnt started it just a dark blue light
    can u help me please ???

  475. Shadaricafort@yahoo. says:

    thank you so much, you’re a lifesaver!

  476. grace says:

    Thanks, worked like a miracle! Its so useful to have these little forum things…great stuff

  477. holger says:

    omg! it worked…gr8 help here!
    but…WHY does this ‘fault’ happen anyway??

  478. Jeff Douglas says:

    Thanks… life saver.

  479. Rose says:

    Thank you! I thought I was gonna loose it. Thnk you for the fix. Oh and my hubby thanks you because he doesn’t have to hear me stress anymore!

  480. sunil says:

    you are a legend man i love u

  481. Jonathan says:

    I can’t thank you enough! I never post to sites on the web like this, but felt I had to this time. Like many others, I’m sure, I use the iPhone virtually all the time, and when the screen went black on me, and wouldn’t reboot by pressing the sleep/wake button on the top right, I felt a wave of panic – solved only by your fix! Some of the other posts are asking what caused it… I can only say that I had just tried to access my mail over 3G, and it had said it couldn’t make a connection. I then put it back in my belt wallet and turned it off. The problem happened when I turned it on again – it wouldn’t. The clue was that it still made the tell-tale bleeps when plugging power in, which showed it wasn’t completely dead. My guess is that I might have accidentally pressed a strange combination of buttons simulaneously.

  482. Pu says:

    Thank you very much your suggestion is really helpful.
    i though that I have to throw my Iphone to the dust bin already.

  483. Seth says:

    awesome dude thanks a bunch i was trippin cuz i jailbroke mine haha! why does this thing happen anyways???

  484. Makka says:

    Your a legend dude!!! saved me a trip to the phone shop :D

  485. wilson says:

    Thanks dude..almost got nervous breakdown

  486. Jeff says:

    Thanks, you are God send.

  487. Jose Natal says:

    HINTS to debug what may be causing the problem:

    1. Make a call using the iphone without any casing.
    2. While the call is being placed place your hand over the top center “face” portion of the phone. Your hand should cover the rectangular opening.
    3. The screen goes blank
    4. Remove your hand the screen display appears.

    It is this sensor that may be the cause of some of the problems experienced by iphone users.

    Prevention of the bad blank screen:
    1. Check the rectangular area and ensure there is nothing blocking the sensor
    2. Heat may be causing the sensor to not operate correctly.
    A. Sun exposure; phone’s face is in the sunlight
    B. Running an application requiring a lot of power
    consumption for an extreme period of time
    C. On the phone for an extreme amount of time; your face
    generates heat and gives off oils : >
    3. Yes, one’s case may cause the problem if the case blocks the sensor.

    Though this information is not the everything answer it may provide a tidbit of help for those trying to resolve and avoid having the infamous blank screen from occuring.

  488. Ian says:

    Really helpful. thank you

  489. Erika says:

    You saved me and my boss’ life! THANK YOU for taking the time to post this with a resolution!

  490. Dave says:

    I can not believe I’ve been doing full restores on it since I’ve had it – or that so many other people are experiencing the identical problem.

    It has to be a problem with memory not being freed up after heavy usage…and it better be corrected with the summer OS release.

  491. I think you’re spot on with your comments there, Dave. It’s clearly a software / memory activity issue that hopefully, V3 of teh firmware will fix. Thanks for dropiing by!

  492. Wow, that was terribly helpful : D You seriously just saved me like… so much time and effort dealing with it. Thank you sooo much : D

  493. la louve says:

    thank you so much You are the ZORO of i phone blancage

  494. SWAGDY says:

    and you’ll be able to breath a sigh of relief.. this is exactly what happend :)

    thanks a lot man!

  495. Holly :)) says:

    Thankyou sooo much, this is the third time this has happened, its so annoyin! Does anybody know why it does it? Its buggin me!

  496. ERic Dubose says:

    Thanks sooo Much!! I was so pissed at my iPhone when this happened to me but this really works!

  497. Yosuf says:


    i couldnt breath. thakns for helping.

  498. Nat says:

    thank youuuu I was freaking out you are the best!!!

  499. sausage face says:

    you are a babe.. and you saved boyfriend from a whole load of ear ache… THANK YOU :) MWAH X

  500. Lee says:

    wow can breath again, wife is due to have baby any day/time now and not having a working phone was very stressfull – THANK YOU !

  501. Donna Crews says:

    Thanks for the info! My phone has been blank for several hours and I will try this.
    Great tip!

  502. ashu says:

    Oh God! I freaked out when my screen went blank. I could hear calls coming but could not do anything coz there was nothing on the screen. Thank You sooo much! For a minute I thought I lost my phone. What a relief.. Thanks again! :)

  503. steph says:

    omg u saved my life i was going to die!! seriously

  504. db says:

    thank you, i was about to cry…….

  505. Xandre says:

    Hey dude thank you so much for the tip, I use my iPhone for business and couldn’t cope with the idea of loosing my work tool in the middle of a Marketing Campaign.

    You are the best.


  506. nilesh says:

    thank you boss! I’m gonna try this! You rock!

  507. A Mack says:

    Thanks for this information, it worked!

  508. Deon Choi says:

    yeah that only works if you turn your phone off and want to turn it on. i was txting on my fone and it just went black and i tried wat ur telling me to do and it didnt work.

  509. Jimmy says:

    thanks a lot for the tip, simple but vital!.
    why do this happen anyway?

  510. Dk Agbasi says:

    Omg, I almost had a heart attack. I thought my baby was dead and gone!!! Thanks Richard your the best!!!!! :) :) :) :)

  511. Sam says:

    THANK YOU you saved me smashing an IPHONE!

  512. azreen says:

    hey i did it and yeah there’s an apple sign but what happens after that ? it stays there with the apple sign … help me please!

  513. azreen says:

    i love you man!
    i freaked out cause i dropped it during shower . -.- ”
    thanks again!

  514. supershiff says:

    dude! thanks my daughter’s phone did this. we were freaking out big time! your fix was the solution and we were able to breathe again. thanks!

  515. Thanks. By following your instructions it worked.

  516. vikas says:

    i hve it but not any good result i found please given a answer to me how to i start my phone. its show off only apple logo on the screen

  517. vikas says:

    i hve it but not any good result i found please given a answer to me how to i start my phone. its show off only apple logo on the screen please reply to me

  518. Hamish says:

    One in a million ! Thats great advice and just saved me a bucket full of hassle, thank you

  519. Mic says:

    HEY DUDE! THANKS A MILLION! I was freaking out as it suddenly went blank but kept vibrating when I was at the movie.. Once I did as you said I received like 10 misscalls and 15 messages.. All that vibrations almost made me pee during the movie.. Once again, arigatou!

  520. nosa says:

    i was freaking out bcos i have new contacts that haven’t been synced and i thought i lost them, u r a life saver thanks

  521. emily says:

    Oh my god thanks soo much for this I was having major palpatations about potentially breaking my iphone!! Absolute legend!!!!!!

  522. Hamilton says:


  523. Darryn says:

    Brilliant! Thank god that worked

  524. Kirsty says:

    Whew! thanks

    Can anyone tell me why this happens? I am supprised that an apple product would do this!!!!

  525. BOB BANEK says:


  526. Amit says:

    awesome awesome awesome – was just about to chuck my phone towards the wall at the speed of light but you came to the rescue instead!!!!

  527. Rose says:

    Great advice. It seems to be working

  528. Fatima says:

    Thanks a Lot!!! Lifesaver!!!!

  529. MK says:

    Thank you soooooo much!! totally freaking! and though i should google any ways to fix it!!
    life saver!!!

  530. Manjot says:

    WOO thanks man
    now its stuck on the apple logo :S
    been like that for like a couple of minutes now

  531. Manjot says:

    there we go!! lol it takes a bit of time, but it becomes fine!

  532. mucmyt says:


    Cool thx guys!!!

  533. TaylorB says:

    it so worked! yay!

  534. Wendy C. says:

    Big hugs for the internet and this site! Problem fixed without a long wait on customer service.

  535. VAN says:

    you are the man/woman…. thx SO MUCH

  536. mel says:

    You’re a lifesaver. Thank you!

  537. Matt says:

    Damn! Thanks so much – I was feaking out – i was like how do u use a phone that has no screen when the screen is the phone!!!!! LOL thanks!

  538. Andie says:

    You’ve just saved my 9 year olds life! he was using it when the scrren went blank. That phone has my life on it and I cant afford to lose it. Thanks – cool beans!!!

  539. Johnny says:

    Awesome! As said by everyone else, i went spare and you have saved my life!
    Big love xx

  540. Chris says:

    Thanks man, i thought it was had it -worked a treat !!

  541. rebecca says:

    Thanks a billion! i’ve been really worried since last night! Thanks once again!!!

  542. Gustavo says:

    Thank You form Argentina, Great Trick !!!

  543. Kevin says:

    thanks tried this and it worked

  544. goinpieces86 says:

    THANK YOU!!! I was ready too freak my phone just went out of warrenty and it blank.

  545. Margarita says:

    THANK U SO MUCH!!!!!!!!

  546. Oli says:

    Well thank Jebus for that!

    Cheers man.

  547. sam says:

    Thank you sooooooo much, this just happened to me for the first time of having this phone for a year. I thought i would have to get a new phone or pay someone a ridiculous amount to get it fixed. You are a blessing!!! thank you so much.

  548. eva says:

    omg i really really thank you from the bottom of my heart. i was soooo confused:|
    thank you once again:D:D

  549. Satish says:

    thanks a lot……………………………………………

  550. Nix says:

    Iphone’s! My son thought it would be so cool for his mum to have an iphone and convinced my husband to buy one… 3 days later blank screen… warranty lost and freaking out… Ha and you saved the day!!! A million thanks!

    Can you tell me… is there a way to assign music from the ipod to the contacts?

    And how do you forward a text message?

    I have been a sony phone user for years… this iphone is so random with its functions… Not sold on it!

    Thanks again

  551. P-h-e-w…. It did the trick! I want to MARRY my iPhone and hardly anything goes wrong, so was really surprised when this happened.

  552. Abhinav says:

    U saved my life man!! thnks a million

  553. usama says:

    thanks man my iphone is back in life!!!!!:)

  554. kushagra says:

    Thanks a million. Your post was a lifesaver

  555. debfournine says:

    Thank you!

  556. Jaki Levy says:

    you are seriously awesome. many many thanks. i know there are like over 400 comments – i’m sure many many people had issues, and didn’t thank you. so – in short. thank you

  557. John says:

    Thanks a million, man :-D

  558. Sameera says:

    Thanks! it worked….:)

  559. Tessa says:

    I, like hundreds of others obviously, am very thankful to you for this info. I was looking for a reset button and couldn’t find one. Apple’s website was no help at all, but you saved me a trip to the store and lots of hassles I’m sure!!

  560. Jonathan Huynh says:

    Many Thank .

  561. Andy says:

    When I press these buttons, I get the screen with an option to power off or Cancel. I am assuming I have to cancel every time. Or is there another way?

  562. nathan says:

    thanks dude u really saved me there i thought i was gunna have to go buy another iphone or something rawr!

  563. mahiwal28 says:

    Guys, I need help, My IPHONE 3g, 16gb, it works fine with ultrasn0w and jail break, but the problem is when someone calls I can answer the phone but I can’t end the call. If I call some one the “END CALL” button does show up, but not with the Incoming calls… any ideas?… Need Help !!!!!!

  564. pricillia says:

    OMG THANK YOU! haha

  565. Frank says:

    WOuld this work on one of the first Iphones that that came out?!

  566. candice says:

    resetting only works momentarily. every time i pull the phone away from my ear when on a conversation, it goes blank and stays blank for at least 2 mins. i can’t hang up the phone or anything. anyone know what causes this and should i return iphone3gs ?

  567. rebekah says:

    thank you thank you thank you thank you!!!!!!!!!!!!!!!!!!! ur the best!!!!!!!!!

  568. Murat says:

    Man u the best. thnx… i was badly scared.. but now its ok!! thnxx again..

  569. Krystle says:


  570. winter_575 says:

    thank you! thank you! thank you!!!

  571. winter_575 says:

    thank you!!!

  572. Pippa says:

    will you help me out with this one .
    my iphone screen is just white !
    and ive tried that thing above.
    but it hasnt worked.
    please help me out !x

  573. the3rdParty says:

    I am sure you heard that sigh of relief ffrom there……

  574. coss says:

    Genius! Many thanks. Anyone know why it does it? Surely someone at Apple would have looked at it, and posted a fix on the 3.0 update since it’s been over half a year now since the first post?

  575. Arun says:

    Great.Thanks a lott.this worked for me and i am relief.I wonder why does this happen.

  576. bella says:

    Thank you, thank you, thank you! I was just about to make an appointment at the apple store when I googled the problem and this was the first site that came up! Im so glad that this worked!

  577. Deek says:

    did your fix and my apple logo came up, seconds later, the phone worked fine. THANKS!!!

  578. jwrck99 says:

    damn!! you are the man!! thanks

  579. yvie chagaresango says:

    HELP….. I have a blank screen on my iphone 3G. it switches off and on and the sleep/wake button work, but i cannot see anything. the whole screen starts off black and white, then darker lines appear and then it turns white. when i try to do what u told me to do it switches off but i do not see an apple logo appear. MY APPLE LOGO DOESNT EVEN APPEAR….The screen stays white till it switches off. it makes sounds when u unlock the screen and lock it again but nothing but white screen…. HELP… HOW DO I FIX IT.

  580. Maddy Mckay says:

    Thank you soooooooooooooo much!

  581. LH says:


  582. schus082 says:

    What everyone else has said, I was about to start breaking things I was freaking out! Thank you!

  583. Fede says:

    Just say thanks, thanks richardbaxterseo
    You gave a second life to my iPhone

  584. kk says:

    thanx dude

  585. gmoney says:

    worked for me. thanks bro

  586. Stephen says:

    you rule – my new iPhone 3g S was one day old when the screen blanked – bummed. THis fixed it perfectly.

  587. Rasel says:

    my iphone 3g jst went blank suddenly. itriedseveral times what u said buuuuuuuuut its not workin. my phn was on auto loccck.plz helpme to solve dat.

  588. Daphne says:

    Bunches of thanks!! This has happened twice. My husband reset it the 1st time, but we couldn’t figure out exactly what steps had been taken.

  589. attar says:

    i had same problem that is not solved out with this i tried it many times but the screen is still black all othe things are working but i can’t get back the screen light will u help me out

  590. Claire Birchenough says:

    awesome, thanks v.much, I had tried this but obviously wasn’t being patient enough, thanks for giving me the confidence this would work!

  591. Erik says:

    i tried this many times and it dont work. i dont think i have the same problem as you guys but this is what mine does. first i placed it on my ihome and emedeitly the screen went to a very scrachy white screen so i held the home and sleep button for about 5 seconds then let go of both. (helps if you dont want to restore it.) then it came back and errrra thing is fine. but that little stunt made my battery at 10% so i was on it and my battery died. went to charge it and it was entirely unresponsive. so here i am freakin out cause nothing is working and it was perfectly 10 minutes before. none of the buttons respond. i tried restoring it but nothing works. held every button and no logo will pop. so please email me if you gotz some solutions cause i gotz none. Sk8element64@hotmail.com. THANKS A MILL.

  592. SNOW WHITE says:

    GENIUS!!! Thank you so much.

  593. Zukie says:

    My Iphone 3G crash last night after installing one of Cydia application (MMS) Now I had a Black screen with the apple logo that start reebotting , appears the baterry without any charged and then the blacks screen with apple logo goes again and again. Does not start up. Can someone tell wTF is happenning, is there any way i can solve it??

  594. Qun Xiang says:

    y me do already,but my i-phone still blank??

  595. Danii says:

    hell yeah,legendd thanks heaps!

  596. melissa says:

    Thank you so much! my 8 year old niece’s iphone’s screen went blank and i knew there was a way to fix it. i just didnt know how. That will save me from telling her mom that it was broken, when it really wasn’t. Thanks again.

  597. PFC Williams says:

    thank you soooo much, i was scared i would have to buy a new one

  598. Dan S says:

    i straight up love you man!

  599. Thanks so much! I thought my phone was broken. I was swearing at it until we found your post and wallah, it’s fixed.

  600. Tania Ashby says:

    Oh MY flippen Goodness…. Thank you soooooooo much! I was starting to panic I had to calm myself down and do the Google search the thought of having to hand back my phone for repairs was too much to comprehend lol. Thank you again : )

  601. Jennifer says:

    Thank you so much….i thought i totally lost everything in there….almoost had a panic attack…

  602. TammyJ says:

    Thanks so much! I almost hurled my breakfast burrito when my screen wouldn’t come on. You saved a vacation and my stomach.

  603. jill says:

    I would have been up all night stressing over getting this phone fixed before my road trip. Thank you so very very much. It worked and now I can go snooze worry free.

  604. mary anne bartolome says:

    thanks so much! i was about to freak out when my iphone 3g went black-out..

  605. carpe diem says:

    I can’t say THANK YOU loudly enough!!! I thought my iphone 3g just died and was just getting ready to return it when I decided to look for an answer on the internet. THANK YOU!!!

  606. Carm says:

    Thank you sooooooooo much! I thought my iphone was broken!!!

  607. amit says:

    execellent it worked for me

  608. Gaurav says:

    hey thanks dude.. my i phone is back.. i am also facing another problem though .. i getr a message saying This accessory is not made to work with the i Phone… Would you like to turn on the airplane mode…
    any idea how to correct this problem..

  609. nick johnson says:

    worked for me! Thanks!

  610. nick johnson says:

    worked for me! Thanks!

  611. HeatherJ says:

    My iphone has been doing the black screen (total black screen), then yesterday it wouldn’t even come back after the reset. Thinking it didn’t charge overnight, I came home and put it on the charger, presto – my phone had charge, and it was alive again. I do have a lot of games and utilities on my phone, but this is a real pain to keep resetting… in between taking black screen photos – it’s all in the sequence. Does anyone have any feedback from Apple? I’m almost ready to restore to default and rebuild, but I don’t want to waste my time if it’s not gonna work. Thanks for the posts

  612. dpotta says:

    thanks so much… was just about to call o2 about this…

    so what causes the screen to blank out in the first place then?

  613. Brittany Dayes says:

    Thank You so much you saved me a trip the the store!!!

  614. tareq says:

    my 3giphone is suck & its not working what should i do SOS pls
    i was dowloading some app & then i repooted my phone & since then it dosent want 2 work

  615. Peter says:

    Hi i did it five times and still doesnt work!!! Please help me!!!

  616. heather says:

    Please help!!
    I have a 3G white ipone 16GB thing!
    My phone screen went blank/black not sure why it just happened! so i tried to unlock it but every time i tried to unlock the screen it flashed plain white, tried to press the home and sleep/wake button and its still not working!! tried it for 10 second and 20 seconds and infact when i do this now it takes a photo!! My phone rings and makes a sound when i recieve a message!
    I restored my phone by connecting it to the computer it is still blank! when i connect to the computer now all it does is upload photos (the photos that are taken every time i try to restart the phone) of the front screen showing me who i have a txt from and a missed call from!
    Please help me im lost with out my phone!!! i cannot find any one else who has had this problem and not keen on going back to the O2 shop!!
    O and also i have no cover or screen on the phone! it is how it was the day i got it apart from the screen is blank i keep getting messages and phone calls and i cant do a thing about it!!
    i may in fact cry!! lol
    Please help me!!

  617. k says:


  618. Thankful says:

    Seriously, I can’t thank you enough – I was all prepared to charge into my nearest Apple store and raise holy hell since I just got this phone less than 4 months ago. Now the real question is why isn’t Apple posting this solution – I found you via Google (‘iphone 3g blank screen). This makes me more nervous about updating to the new platform if Apple isn’t owning up to this bug!

  619. godimabaddj says:

    DUDE YOU ARE THE MAN!!! was seriously freakin out a bit then…

  620. jenny says:

    my screen went blank on the iphone
    i cant across your page and followed what you said and working again

    really big thanks

  621. Ange says:

    Thanks a million I was totally freaking out and then after reading all these posts saw the apple logo and was breathing normally… only thing is my screen did not come up foe quite some time. but it is all good now and I am pleased as punch :)

  622. Karen^^ says:

    Thank you very much, it really helps and what a wonderful and great help!!! Thanks, once again.

  623. kdubb says:

    DITTO! Thank you so much as I also almost freaked the freak out until google and your link made sweet sweet harmony together and now I can sleep peacefully and breathe.

    apple should put this in their user guide because obviously many people have had the same problem!!

    mucho luv!

  624. The advice on how to recover from a blank screen worked perfectly. Thank you for averting my panic!!


  625. marie mawson says:

    thank you so much that was amazing advice, you are the best xxxxxxxxxxxxxxxxxxxxxxxxxxx

  626. No problem and thanks for the X’s! My favourite :-)

  627. sterlo says:

    thank u very much, big headache avoided

  628. Afiah says:

    Thanks Richard! You’re the best….

  629. Lesley says:

    thank you, thank you….screen went blank after I left in sun to long… thought I would have to replace. thanks for the great advice.

  630. Joe says:

    Thanks! We clicked this link because it said: DON’T PANIC… which is just what we started to do when we saw the black screen of death. Thanks, man!

  631. Rosie says:

    I was freaking out…
    The question is why it does this?

  632. Mimi says:

    Thanks so much. Your advice was perfect.

  633. Valerie says:

    Thank you so much! This is exaclty what was wrong. Perfect!

  634. Brian says:

    Heart attack overted! Thanks!

  635. smooth says:

    thanks for the advice helped a lot i was about to buy a new phone tomorrow…u just saved me some money

  636. Tamara says:

    OMFG thank you very much ! i was going to die o.o

  637. dawn says:

    “Thanks man you are greatest. I started freaking out when this thing went blank.”

  638. kashif says:

    excellent it works..Thanks for saying to the point solution

  639. Kate says:

    Thank you soooo much! I was running the battery down when it happened to me. Got the screen with a flashing empty battery, plugged it in to charge, saw the red line appear on the battery, locked the screen and went to sleep. Then woke up this morning to it’s alarm going off (to wake me for work) but a blank screen.
    Now instead of spending my lunch hour at the O2 shop I can eat lunch instead!

  640. MMGW says:

    Saved my Life!!!!!!!!!!!! I would be lost without my iphone!!!!

  641. Sarah says:

    I am trying to access my email on my iphone but when I go to the email account and it starts downloading my email it takes me back to my home page before I can read the mail. Has anybody had the same problem??

  642. Kim says:

    Thank you so much, I thought was going to have to spend a lot of money to fix my phone. Your a genius.

  643. A says:

    THANK YOU!!! I was freaking out when I couldn’t fix this today!!

  644. Jaro says:

    Thank goodness for the internet and for someone who is so kind enough to share the solution to this problem!! It happened to my phone in the middle of a charge. I wanted to make a call, so I pressed the home button expecting the password prompt, but the screen stayed black. Initially I thought maybe it just needs to be charged a little longer, so I waited. 20 minutes later I tried the home button again to no avail, then the power button, which made the screen go white. In desperation I pressed both multiple times, simultaneously, one after another, every combination I could think of, hoping for a miracle. It just alternated between black and white. I was ready to argue my case for a replacement with the AT&T rep who dropped my phone when he was setting it up for me. I really hope this won’t happen too often! Maybe I will go talk to him anyway, and find out if he knows anything about this. My phone heats up really quickly (within 15 mins of talk time), could be a overheat issue??

  645. wayne says:

    sweet man u are one clever chappie

  646. Cameron says:

    Thanks man. I love you nearly as much as my phone.

  647. Dann says:

    My iPhone is the old one and my screen is black ! I try you request to many times and nothing happens ! But the phone still recahrged and when I connect the iPhone in the computer I can see the evrything inside like pics and music so still working but in black screen and no sound

  648. nk says:

    Just bought the 3G and the screen goes black AFTER I answer the call. Can’t figure out where the ‘buttons’ are to end the call or put it on speaker. Have to trust the person on the other end to hang up first because the ‘end call’ button isn’t even visible! When the other person hangs up, the screen lights up for less than 1 second and goes black again. Help…please!

  649. Ellen says:

    OMG! I couldn;t believe my eyes when I saw the screen totally black and I couldn;t do anything! I tried to sync with itunes no sigh… nothing so I started looking on internet and found this website hee! Amazingg! Thank you sooo much for that!!!!!

  650. Lizard says:

    I’m in love and I did breathe a sigh of relief!

  651. Sam says:

    Thanks, you save my life!!!! I was freaking out though at first!! But now hooray, everything back to normal!!!Thank a billion!

  652. R says:

    Black screen her to. I wrote you tips! And follow it, it was a white blink. Now I see the apple but nothing happens, why? How long time dosent take for it recover?

  653. R says:

    It seems like nothing happens… more than that the Apple is there, I can´t do anything.

  654. R says:

    My Iphone 3G crash last night after installing one of Cydia application (MMS) Now I had a Black screen with the apple logo that start reebotting , appears the baterry without any charged and then the blacks screen with apple logo goes again and again. Does not start up. Can someone tell wTF is happenning, is there any way i can solve it??

  655. KittySparklehips says:


  656. Andy says:

    Nice one…. TOP TIP it worked first time.

    Many thanks

  657. Mariane says:

    Lifesaver! I thought i’d have to replace my phone. Phew. Thank you!!!!

  658. tori says:

    my phone still will not come on!! it stays blank but i can hear the txt and calls im getting plz help it still will not work after i tried ur advice sooo many times

  659. Subbaraju says:

    I got relief after this fix. What could be the issue with IPhone.

  660. sheetal says:

    Thx a lot. This was a life saver.

  661. mom says:

    Hey thanksssss alot! im a busy mom and when i saw a black blank screen on my iphone i panicked! what a relief to know tech support sites like YOURS is out there! thanks for saving my day!

  662. Young Milo says:


  663. Nic says:

    Thanks man also work on my 3GS

  664. Payal says:

    Thank you for this info. It worked like a charm!

  665. Jason says:

    Thanks alot for your help! im still curious to why this happpends in the first place?? anyway no worries its fixed nice one :).

  666. ken says:

    what if a hard reset still doesn’t work?

    i still can’t get mine to come on

    please help

  667. twan says:

    Me neither, still doesn’t work. I’ve got an iphone edge (3 years old) that went blank. It’s still vibrating when I charge it, it’s still regognized with itunes (and I even made a restore), but the screen stays blank … :(

    Help please …

  668. Nicole says:

    Thanks for the advice! I’ve only had my 3G phone for a couple of weeks and last night was the first time the battery drained out on me…so when I got the white screen of death I freaked! Until I found your wonderful advice & it worked. Thank you :)

  669. Lorraine says:

    Thank you, I was sure they were broken. It was happening on my husbands too. Figured it was something we were both doing, drove us mad, till I found you. Again thank you.

  670. anh hoang says:

    you are the greatest hero!!!!thank you so much!!!!!!!!

  671. laptop says:

    I have same problem with some people posted here: black screen, vibrate and incomming call still work, the camera work when I push 02 button…
    I try to follow your way several time: 5s, 6s, 8s, 9s, 10s… and even 5 minutes but the screen still black. I search Internet and found some more tips like detach skin cover, detach transperant screen protector, restore in FDU mode… all of that are not work with my case.
    :-( :-(

    So any people could help me please! Thanks!

  672. laptop says:

    Wow, when I started to think I lost my brand new Iphone 3G, I found a post how to fix, just very similar with your way, but small different:
    – Hold the Sleep button for 3 seconds
    – While you hold Sleep button, press Home button for 10 seconds.
    You will see the Apple and your Phone will back to you!
    Good luck!

  673. Leigh says:

    I love you. Thank you so much for helping me, I was FREAKING OUT and then I got pulled over by a cop and I have no home phone and you saved my life and very possibly my marriage.

  674. chase says:

    thanks bro worked great

  675. jen says:

    it works. thank you!

  676. anastasios says:

    i have just purchased the new iphone 3g s from dubai. i suddenly observed the menu with icons is lost ? what is the solution

  677. cutiepie says:

    i was completely paniced! you saved me! thank you so much!

  678. Leigh Hoffman says:

    Thank you so so so much! I had just got my new iphone & downloaded heaps of new apps but couldnt use my phone at all. You have made my weekend as I was so upset!

  679. JLB says:

    I second that emotion. Thanks for the 10 second rule.

  680. court says:

    so grateful for the help with my screen thought it was faulty!!! thanks :)

  681. Claudio says:

    i know all you people are happy but mine still wont switch back on, it wont even connect to itunes its like its totally dead

  682. Denise says:

    Hi All, I have the 32 GB 3GS and it also goes blank when making a call can be a pain if you reach an answer phone and dont want to leave a message you cant cancel the call, due to no display.
    This reset isnt sorting the real problem out just the panic of clearing it
    any answers,

  683. Bumpkins says:

    Awesome!! Thanks for saving me a phone call to AT&T! Now I can call my boo without any issues

  684. Clarence says:

    Got my iphone fixed after 2 days of suffering!

  685. Steve says:

    wow what a life saver. My phone had went dead. then i charged it up then it would just come up to a blank white screen. i followed the step and and it worked. thank you. cause my phone is only about a week old. its fine now but dang why did it happen?

  686. Ken says:

    I have that same problem! What the heck is up with this? I really think Apple needs to come out with a patch or something.

  687. Katy says:

    ohhh my god it totaly worked im so happy! i thought my phone was a goner for sure!

  688. stephanie says:

    OMG You are truly a life saver. i was literly sick to my stomach thanks a million!!!!

  689. Kylie says:

    Thank you sooooo much – not sure if this helps but mine happened when I plugged the battery charger in while it was on. Will not be doing that again!

  690. lary says:

    Thank you so much…I was going to return my iphone…Apple should give you BIG reward!!

  691. Cmk says:

    Yeah…. doesn't work ever time. This keeps happening to my iphone and the past few times it wouldn't even restart when pressing the restart buttons. I have never had so many problems with a phone and I am never getting another iphone again. The worst phone in the world.

  692. garee says:

    nice one mate lol i crapped my self thinking i had broken it tyvm

  693. humanbehaviori101 says:

    Thank you so much for that tip! My phone did that tonight, and I paniced! Works fine now.

  694. nick says:

    OMG Thank u soo much man i finally got my fucking life back after 2 days that rogers couldnt help me fix i cant explain how much this means to me thank u so much ;)

  695. Richard says:

    I also experienced this black screen. After using your tip, my iphone was alive again. Thanks a lot.

  696. Tino Gonzalez says:

    thanks man , like all the folks allready told you. a million of thanks , god bless you , you saved my night, i was so worried cause of that. thanks, thanks again .

  697. Gauri says:

    THANKYOU SOOOO MUCH..I am very thankful to you..The idea worked really well..God bless you..

  698. No problem everyone!! Glad you found my site useful.

  699. Lucy says:

    Just to also say thanks for posting – my go-to Apple expert (DH) is working away, great to be able to find such a quick fix!

  700. carla says:

    the screen on my iphone went blank. it wont charge. when i connect the usb to laptop, itunes always picks up the iphone and opens automatically. but itunes wont pick it up either. soooommmeeebbbooodddyyyy HHHEEEEEEELLLLLLLLPPPPPPPPP!!!!!!!!!

  701. Mara says:

    You are THE MAN…Thank you…thank you….. thank you, My ex-husband was about to pay US$400.00 to fix the black screen problem, and the problem is he is Brazil….I went look for help…and you helped me….God bless

  702. Manny says:

    WOW, THANK YOU!!!!!!!!!!!!!!!!

  703. Chloe says:

    Thank You for this!!!!!!!!!!!!!! Everything is on my phone!!!!

  704. Master P says:

    wow. I was about to throw away my iBrick. Thanx 4 the info. u are a life saver

  705. Dove says:

    yes thanks sooo much big big help

  706. Kola says:

    Thank you so much. I was losing my mind thinking all was lost. You are a life saver!!!!

  707. eholland says:

    You are a life saver!!! Thank you sooo much

  708. Jovie says:

    Yet another person adding their thanks to the list!!

  709. bhesh says:

    Fantastic, it fixed mine too. I spent about 2 hrs but it was fixed in 10 seconds when I read this in the internet.

  710. rony says:

    thnks dude…i was totally stunned wat to do ..n u give me da solution….thnks heaps

  711. Great news! I'm glad the post came in handy.

  712. Vikki says:

    THANK YOU SO MUCH!!! Had just booked myself in at the Genius Bar in a very frustrated manor! x

  713. tommy says:

    thanx bro im so glad it was so simple to fix now iv got a big smile on my face lol.

  714. Okey Onuigbo. says:

    you're simply incredible. had a similar problem with my iphone in Nigeria. Was already thinking of sending it to the United States for repairs. You saved me a lot of inconvenience (and money. ) Thanks.

  715. Alice says:

    You are my lifesaver!!!!!

  716. Great to hear! Keep the good feedback coming!

  717. Steve says:

    Wow! Thanks. Just happened to me on a business trip — worst possible time. Your instructions were perfect! I was sweating it big time. Can't thank you enough!

  718. The number of people finding this page has increased hugely! Thanks for the good feedback. Amazes me that Apple still can't resolve this problem!!

  719. jubin says:

    hello, i followed the simple step like 4 to 5 times and it works for couple of minutes and once it gets idle the screen turn black again after unlocking the phone. I have 3g 16gb, all the posts are read are really old. i dont know if you have different solution for the same problem. please help. please email me with your suggestions. thanks

  720. makayla says:

    OMG thank you!! i almost cried!

  721. Kellie Williamson says:

    A million thankyou's.!!!! You rock. I can breathe again.

  722. Atlanta says:

    I have had the same problem, recurring every time I use the phone for a week. The very first day I had this problem I went to the AppleStore in the mall to talk to their "Genius". He showed me the reset mentioned here, and how to power the system down for a reboot. (When you see the red slide for turnoing completely off). IT DOESN'T WORK. I get the same benefit from powering off three times (top button).

    He said, "It's probably just a software glitch, and you should reboot the system every day to clear it." Imagine my surprize after paying $300 to 'upgrade' from my older iPhone.

    I'm taking it back again today, and if they give me this crap and don't replace it you'll all see the news where an angry iPhone user implanted his new phone in a "Geniuses" head.

  723. Boby says:

    Thank you so much. My husband was panicking because all the numbers are recording in the iphone. You save his life.

  724. Ilovethisguy says:

    Thank you soooo much!!!!!!

  725. LMM says:


  726. Rebecca says:

    I rarely post comment online. But I have to do it this time. Thank you so much, you saved my life.

  727. Nakida says:

    thank you thank you thank you!!! i felt sick for a second thinking my phone was broken. The first thing i did was flip it over to take out the battery…ummm was shocked to see there is NO BATTERY… i found this site and your directions fixed it-THANK YOU !!!!!

  728. sandy says:

    wow thank you for taking the time to post this info about the iphone. you are more help than the apple store. they make u make an appointment and it is usually booked and they r usually rude when u get there. it worked, thanks again, you saved me alot of time and unwanted stress. thanks

  729. draesax says:

    wow!!! dude you are a life saver, im glad God thought of you.. :)

  730. jantezana says:


    iF your phone is blacking out, you should remove your screen protector or protective case from the phone. Removing this will allow the proximity sensor on your phone to function better. This applies to Iphone 3g, the proximity sensor is located right next the ear piece on the phone,,, it looks like small circle. Make sure that your screen protector or case is not blocking the proxmity sensor. Ever since i removed it. I have not recieved a black screen. PROBLEM SOLVED. I had to contact apple care in order to get this answer,,, i can't believe this answer is posted no where in there forums.

  731. SMILES & THX says:

    U should win a first place medal!!!!!! THX a bunch!!!!!
    YEA YEA YEA :-) :-)

  732. Jeff says:

    Worked like a charm. Thanks

  733. Frank Miller says:

    WOW – i was in desperate need of my phone when i found this. THANK YOU SOOOO MUCH!!

  734. Alyson says:

    I got a white screen a few minutes ago and nearly flipped out. This definitely helped! Thank you!

  735. atrain says:

    Thanks for your post man… I've just had my phone 2 months and this happened to me…. I found your post just in time…. I thought I was gonna have to smash this motherfucker!

  736. Nia Samuels says:

    Ok, i did that and my screen turned on and then it went completly blank again and all i could here was the voice over can you please help

  737. kelvin says:

    "Googled" about screen and got your tip. works a treat. thanks.

  738. bigchainy says:

    I was about to have a fit. I just got this phone like a week ago. Thanks for the help.

  739. madhu says:

    thank u thank u thank u ever so much….i was in a very very high state of panic….OMG…thank u once again..!!

  740. chiara says:

    thank you whoever you are.you are GENIUS!

  741. Sash says:

    Thank you so much!!! What a relief! I was sure that it was broken….!!

  742. TASAKAJSON says:

    HEY THANX ALOT MAN……my god damn Iphone just froze up on me….got into this big agrument with my girl she yelling telling me Im stressing over something I have no control over…..thanks you a life saver…..

  743. Marc says:

    thanks for the great and simple fix man, much appriciated!

  744. Chip says:

    BRAVO. Was just thinking about a wasted day at the Genius Bar.

  745. akhtar says:

    thanks brov for the help… didn't know where to return the phone to… but luckily the problem was sorted with ur help

  746. Parny says:


  747. a1107 says:

    Does anyone know how to fix my phone PLEASE ..i dropped it flat on its back, not even from a huge distance. it was in its case and it fell on wood.. so i honestly assumed nothing happened because it wasnt such a hard hit. ive dropped it a lot worse in the past. Butt when i looked at it my screen was messed up..now its either all black with a few lines running thru it vertically or all black with the few lines…i opened it up i realized one of the belts or cords or whatever you wanna call them was disconnected..is that what controls the screen?

  748. I'd take your phone to the store asap…

  749. Ethan says:

    This also fixed a black screen where email header would come up but the body of the text would not show unless I "replied" and then it brought up the body of the original email. Strange, but really appreciate the tip!

  750. Katarina says:

    cuz this is the 5th time it happened in 3 days and all the other times it went back on by itself
    now i know what to do
    thanks again

  751. Andi says:

    thanks mate

  752. Raz says:

    This was amazing! thank you for solving this! I freaked out with the blank screen and you showed up #1 on a google search for the fix!


  753. Xerba says:

    Resetting is really the way to get it to work again. However, it has been happening with my iPhone few times a day. In case someone calls me, it rings normally for them but I cannot hear/feel a thing and after reseting I cannot see that I had a missed call. Now I have to check all the time my iPhone during the day to check if it is working or not. Does someone know how to solve this problem ? Have to change the display ?

  754. Queen says:

    Wowzers! That was so scary! Thanks so much for this! I though I was going to have to spend my lunch break at the AT&T store! THANK YOU!

  755. demoleesher says:

    Thanks for such a simple and life saving info..has anybody bought this to apple's notice if yes how did they respond?

  756. KAy says:

    Thankyou <3 <3 <3

  757. Ohhh YEsss says:

    THANK YOU !!!!!

    Bless the Apple Genius !!

  758. Jamie says:

    You Fucking LEGEND

  759. very paniced mark says:

    I never take much notice of these sites but it well worth it thanks sooooooooooooooooooooooooooooooooo much fewwwww!!!

  760. elibee says:

    thank you!!!!!!

  761. MVT says:

    Thanks so much, REALLY helpful.

  762. feleciacruz says:

    luv you… right now!! Thank you..

  763. thigdon says:

    Thank you !!!!!Soooooo much!!!!

  764. thigdon says:

    There is a common denominator….most of us have been using for a round a month…..what do you make of that???

  765. vincent says:

    Man you are great, thousands of thanks!!!

  766. fllady says:

    I would kiss you right now. You are a life saver

  767. stephanie says:

    OMG you are a life saver seriously i thought i was gunna have to give in to my papa but you saved my life

  768. billu says:

    thanx man , i was freaked when it happenned. i willstill say internet is only good by people like you. cheers mate thanks again problem solved.

  769. Crcl721 says:

    OMG!!! Thank you sooo Much!! –this just happened to me as well–and the only place that will do repairs on the iphone is abt 30 mins away!!!! —

  770. Rocco says:

    There may be another explanation btw guys….. I think its something to do with the light sensor – ou know when you put the phone to your face, the screen goes off – so when your screen goes blank, before resetting, try cleaning the screen and then put your hand over it ie so that no light is getting to the sensor – when you pull it away and press the home button it should work…. it seems to be working for me at the moment!

  771. Khalid says:

    my iphone 3gs new 10 days ago and it was connected to itune when i hold the phone i found it very hot i anplug it and i whit tell it become coold i try to put it on it not work . i plug it to AC adaptor to charge it the chrging signal apper i lift it when i try to swich on it not work i try to reset it by holding power and home for 10 sec is not resting i connect it to the pc the pc dos't see it
    any one can help

  772. Terry M says:

    thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  773. Emily says:

    You have literally saved my life! Thank you so much for posting your solution to this widespread problem. I didn't know it was happening to other people too!
    Wonder why that is…?

  774. Tom says:

    Thanks, this helped out….I got my phone through work, and figured I was going to have to deal with shipping the thing back and waiting a week. I appreciate the help!!!!

  775. Martin says:

    Hi, there is one more reason of black display – try to connect iPhone to iTunes and check configuration of Universal Access :-)

  776. steviej says:


  777. lub says:

    wow thats great thanks a lot!!!!!!

  778. Nick says:

    ITs with the auto-lock … if you keep your auto-lock as never the screen will never go blank. But then you battery will die pretty fast. The fix that you said is not a permanent fix , because everytiime the phone gets blank we have to reset the phone.

  779. Savi3 says:

    Thanks a lot. I did hold both the keys but for like 2-3 secs. It was still blank. After reading your fix to press the keys for
    10 Secs, it worked fine.
    thanks again

  780. Amanda says:


  781. Nav says:

    Thanks, your fix worked for me! I thought it was going to be a major problem to fix.

  782. chesca says:


  783. Vanessa says:

    WOW THANKS.. I was getting angry! but it work! YAY!

  784. LEE says:

    Ditto everyone else… your the best , simply!

  785. Danilo says:

    thx man..u saved my life :)

  786. Susan says:

    Thank you!!

  787. princess ellaii says:

    WOW! I thought it was a major problem. you are a life saver! super mega thankyou!o.O

  788. Mike says:

    I took out my sim card to replace it with another, turned on the iphone 3Gs and now my display seems to be magnified and am not able to change the display view to the normal size. I have reset a few times and still not getting the normal display viewing. Any suggestions?

  789. chris says:

    thanks this saved my 3gs

  790. Xuan says:

    Thank you so much, I was so panic when iphone turned to blank and didn’t know what to do.. THANK YOU THANK YOU THANK YOU!!!!!

  791. Panicman says:

    Wow it is great to see someone give great advice. Thought my phone was a goner. Why does it happen?? Thanks mate you are a life saver

  792. oyc says:

    Oh man! It worked!!! Thanks so much!!!!!

  793. sa says:

    You’re a superstar! Thanks!

  794. jake says:

    thank you so much i got so worried id broke my phone, cheers again

  795. Toni says:

    Thank You!!!! I was about to kill Apple… Now I won’t have to! :)

  796. Karen says:

    OMG! THANK YOU!! I freaked OUT! I was just using it..

  797. Anth says:

    Bro that was fully sick advise!! i was going to abuse my phone dealer tomorrow as i have only had the phone for 2 weeks, but thanks to blogs and google, you saved me alot of time and effort :)

  798. Tom says:

    Thank you. At first I hought it wasn’t going to work. I tried that myself but must not have held it long enought. I actually had to hold them both down for about 20 seconds for it to work.

    I was just about to crash myself so thank you for this fix.

  799. Denise says:

    What a life saver you are! My screen went blank this morning after a phone call. I was very angry. I seached the internet for “iPhone Black Screen” and yours was the first link I visited. I followed your instructions and everything came out just as you wrote. THANKS AGAIN

  800. Denise says:

    Perfect! Blank screened just happened this morning. After searching the web for “iphone black screen”, this site was the first. I followed instructions and everything happened just as was written.

  801. Ryan says:

    You are a life saver! My iPhone 3G’s warranty just expired last week and then the black screen showed up this morning. A thousand thanks!

  802. isabel says:

    Hi i let my iphone fall and the screen is not black but white, what can i do?

  803. jbone says:

    You saved my iphones life, thanx

  804. Anitha says:

    OMG! That totally worked! Thanks so much! I was panicking my ass off!

  805. Phil Blacklock says:

    You are a god

  806. sachin says:

    it works

  807. Christopher says:

    Hello my screen went blank and i followed your post and it worked, thank you.

  808. kiran says:

    i thought i have to trash my iphone. Thanks a lot for this post

  809. Johan says:

    Great help!

  810. Chanelope says:

    Whew …. everything went kaput yesterday, thanks heaps, very relieved

  811. Romeo Butler says:

    After reading all the thank yous from all the people you help I thought I might try asking you to solve my problem. I accidentally dropped my iphone and screen is white. itunes recognises it and still recieving messages. what can I do?

  812. lamorenita says:

    thanks so much man!! I thought my daughter broke it!!! u save me!!

  813. john says:

    LOVE YOU! thanks bud was silently freaking out!

  814. Mischa says:

    Thank you thank you thank you!!!!!!

  815. Aubrey says:

    THIS WORKED PERFECTLY. omg thankyouthankyouthankyou!!

  816. Bev says:

    Worked first time – thanks a million !!

  817. Claire says:

    Help, this didn’t work for me :o( what do i do now? :o(

  818. Claire says:

    Panic over….Thank god

  819. kimmy says:

    you have just saved my life!!!!! thank u thank u thank u!!! xx

  820. mauricio says:

    i installed i home, to my iphone 3 g, and really don´t like how it looks, y deleted all the cydia apps i needed to, but now whenever i enter an app, old the blank docks and the pages continuing appearing, i don´t know how to erase it or back to normal, its jailbroken,

  821. Mindy says:

    Worked perfect. I was really dreading a big problem, but your fix, fixed it. Thanks!!

  822. Lynsey says:

    OMG What a complete star u are!!! i cant live without my phone and was going mad! I thought it was broken and was dreading the costs and time spent having it fixed! i am soooo happy!! thank you so much!!! whoopieee!!!

  823. Terry O'kelly says:

    What a result just happened to me and tihs worked a treat thankyou

  824. Aaron K says:

    Thank you so much. You saved me the headache of having to deal with customer service plus its 140 am and I was freaking out. Thank you so much!

  825. Susan says:

    Thank you!! I googled, found answer, reset phone… all set! Thanks so much for posting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  826. CR says:

    This was awesome, thanks & happy halloween

  827. graham says:

    cheers your a life saver i thought it packed in i really did i dunno y it did it i was on facebook on it and it went blank it worked thankz it took a while to load up when the apple symbol came up buts it ok now i hope it seems to be cheers

  828. kathryn Steed says:

    Thank god for you and google!!!

  829. juju says:

    You are a life saver. I was ready to go spend an hour or more consulting customer service and getting frustrating over their incompetence. I’m just so relieved I found your post first.
    Be bless!!

  830. MarBars says:

    Omg it happened to me during 7th period at school and every body else with iphones didn’t know what to do cause it hasn’t happened to them….Thanks a Mill…. :D

  831. Gary Bichell says:

    I just had to leave a comment and say I LOVE YOU i been ready to smash this phone for an hour now was just about to restore my phone but couldnt get it to come up in itunes to do so. Found this searching on GOOGLE what a life saver.

  832. km says:

    Wow – you just made my day!! Phew.. To think MS had bad products – atleast it blue screens :)

  833. Can Babaoglu says:

    Thank you!!!! This may the first time I’ve ever written a comment on something like this :).

  834. Nick says:

    Thanks a lot, worked for my 3GS. PHEW!

  835. hammond says:

    wow thank you so much. i was freaking out cuz my phone hasnt been working all day

  836. Jennifer says:

    As with everyone else, you saved my life and my iphone. Thank you a milliion times over.

  837. dagny says:

    problem w/ mine is i keep getting that black screen of death.
    does anyone knows what’s causing that?

  838. Rob Greer says:

    This worked for me too. Thanks a bunch for the info!

  839. Ru says:

    this problem started for me a few days ago. just occasionally, thankfully.

    the reset trick *does work*, but it’s a pain if you loose what you were doing halfway through. I’ve found that i can sometimes br